PBX Operator Kansas Orthopaedic Center, P.A. - 4.0 Wichita, KS Job Details Part-time 1 day ago Qualifications Operator switchboards Phone communication Client inquiry handling Windows High school diploma or GED Internal employee customer service Desktop applications Telephone systems Technical Proficiency Full Job Description We are hiring for a part-time PBX Operator for an orthopaedic clinic. The hours are Monday - Friday 8:00 to 2:30. The ideal candidate is dependable, detail-oriented, and ready to be part of a positive team environment. Apply now and come join our team!

SUMMARY OF RESPONSIBILITIES

Answer and direct calls to the appropriate department and/or person; take messages electronically as needed. Scan and file patient related information electronically ensuring accessibility and maintaining a current patient record. Sort, retrieve and deliver all incoming and outgoing correspondence for internal customers, utilizing the master patient index or EMR for identifying all patient related correspondence. Maintain list of employees who are out on attendance board and page physicians and staff as directed; contact hospitals and the Physician's Exchange with call schedule information and changes Communicate problems and act as a liaison to inform management and phone company of phone system problems; act as gate-keeper of the back entrance area. Perform miscellaneous clerical tasks as necessary.

REQUIRED QUALIFICATIONS

High school graduate or GED equivalent. 1 year PBX/multi-line phone experience, health care arena preferred Excellent telephone etiquette Interpersonal skills to interact effectively with internal and external customers Ability to work under pressure, prioritize and work independently Proficiency with Windows based applications Ability to speak clearly and in an easily understood manner Ability to actively listen and comprehend callers' requests