Find Jobs
Find Jobs Near You – Available Work in Your Location
Police Communications Operator
Career Insights for Switchboard / Telephone Operator
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$39,291 / year median in Maryland
-16% projected decline
Job Description
EDUCATION
A High School Diploma or GED is requiredEXPERIENCE
Two years of clerical or other related experience.REQUIREMENTS
Candidates must have the ability to type accurately; learn emergency communications work; learn applicable procedures and regulations; communicate effectively both orally and in writing; react calmly, quickly, and decisively in emergency situations; and obtain, summarize, and relay information orally and in writing. OTHER Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis, with 30 college credits being equivalent to one year of experience. Other Preferences for Consideration Knowledge, Skills & Abilities two-way radios, multiple phone lines, emergency procedures and protocol, computers, fax Posting Detail Information Posting Number ST01575 Number of Vacancies 2 Job Open Date 06/05/2026 Application Review Date Job Close Date 06/30/2026 Special Instructions to Applicant Please enter two professional references on the References page of the application.Please note:
This position is subject to close early if a large volume of applications is received. We encourage you not to delay the process of applying for this position. Supplemental Questions Required fields are indicated with an asterisk (- ).
- What is the highest level of education attained? GED High School Diploma Associates Degree Bachelors Degree Masters Degree PHD
- How many years of experience do you have in this type of position? 0-1 1-3 3-5 5-7 7+
- How did you hear about this employment opportunity? Diversity In Higher Education Inside Higher Ed Agency Referral Advertisement/Publication Personal Referral Website MSU Careers Website Higher Education Recruitment Consortium (HERC) Insight to Diversity
- Are you a current, past or retired Morgan University employee?