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BHH Switchboard Operator - 90937
Career Insights for Switchboard / Telephone Operator
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Scorecard
Based on Maine data
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What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$38,493 / year median in Maine
-19% projected decline
Job Description
Northern Light Blue Hill Hospital Department :
Hospital and Other Admin Position is located :Northern Light Blue Hill Hospital Work Type :
PRN Hours Per Week:
No Hours Assigned Work Schedule :
Variable Salary Range :
$ 17.00 - $20.48Exempt:
No Summary :
Under the direction of the Manager, performs routine duties involving the operation of the telephone console, hospital public address system and clerical details for both outpatient and admissions staff.Responsibilities :
- Operates telephone console in a courteous manner.
- Promptly and accurately connects calls to departments or staff.
- Operates paging system in a clear and presentable manner.
- Demonstrates expert knowledge of Code procedures.
- Is readily available and greets the public in a courteous and friendly manner.
- Assists Volunteers and Registration with patients waiting for registration.
- Acts as the Information Center for the public and staff.
- Applies, collects and documents all payments for patients, goods and services.
- Accurately cashes up and balances drawer at the end of each day.
- Closes the BAR module nightly for the batches to cross over.
- Ensures the census is updated and shared with Volunteer Services.
- Operates and controls access to the safe with proper documentation.
- Receives, distributes, and documents items properly (prescriptions, patient belongings, physician orders, etc.)
- Prepares, sorts, distributes and picks up mail.
- Assists other department with projects (stuffing envelopes, creating folders, etc.