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Communication Service Operator, Full Time
Career Insights for Switchboard / Telephone Operator
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Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$34,542 / year median in Missouri
-16% projected decline
Job Description
Position Details:
Communication Service Operator Mercy Hospital Washington 901 E 5th Street Washington, MO 63090Schedule:
Full Time, 40 hours/weekWhy You'll Love Working Here Exceptional Benefits Starting Day One:
Comprehensive Health Coverage- Medical, dental, and vision through United Healthcare Generous PTO
- Up to 34 days annually , including holidays, vacation, personal time, and short-term illness Paid Parental Leave
- Supporting you and your growing family 401(k) with Employer Match
- Invest in your future with confidence Tuition Reimbursement
- Up to $2,000/year for continuing education Dependent Care FSA Contribution
- $100/month for eligible participants Paid Volunteer Time
- Give back to your community while on the clock Free Parking
- Convenience that saves you time and money Career Growth Opportunities
- Advance your skills and grow within Mercy Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information.
Qualifications Education:
High school diploma or equivalent.Experience:
Telephone or customer service experience beneficial.Certifications:
None.Other:
o Basic computer and keyboarding skills o Must be able to navigate multiple computer software systems simultaneously o Ability to communicate clearly in English both orally and written o Knowledge of Microsoft Office Why Mercy? From day one, Mercy offers outstanding benefits- including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.