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Switchboard / Telephone Operator
Washington, MO

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Mercy

Communication Service Operator, Full Time

Entry-Level JobVerifiedNo experience needed

Job Description

Find your calling at Mercy! Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Position Details:
Communication Service Operator Mercy Hospital Washington 901 E 5th Street Washington, MO 63090
Schedule:
Full Time, 40 hours/week
Why You'll Love Working Here Exceptional Benefits Starting Day One:
Comprehensive Health Coverage
  • Medical, dental, and vision through United Healthcare Generous PTO
  • Up to 34 days annually , including holidays, vacation, personal time, and short-term illness Paid Parental Leave
  • Supporting you and your growing family 401(k) with Employer Match
  • Invest in your future with confidence Tuition Reimbursement
  • Up to $2,000/year for continuing education Dependent Care FSA Contribution
  • $100/month for eligible participants Paid Volunteer Time
  • Give back to your community while on the clock Free Parking
  • Convenience that saves you time and money Career Growth Opportunities
  • Advance your skills and grow within Mercy Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information.
Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Qualifications Education:
High school diploma or equivalent.
Experience:
Telephone or customer service experience beneficial.
Certifications:
None.
Other:
o Basic computer and keyboarding skills o Must be able to navigate multiple computer software systems simultaneously o Ability to communicate clearly in English both orally and written o Knowledge of Microsoft Office Why Mercy? From day one, Mercy offers outstanding benefits
  • including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): switchboard, receptionist, customer service, call center
Qualifications:
UNAVAILABLE