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UNC Health Careers

Telecommunicator

Pay: Not specified

Posted: 7 weeks ago

Location: Kinston, NC (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/5/2026

Career Insights for Switchboard / Telephone Operator

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Scorecard

Based on North Carolina data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$47,623 / year median in North Carolina

-14% projected decline

Explore Career

Job Description

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Under general direction; operates switchboard; DCI Terminal; VH, UHF, and 800MHz radios; CCTV System, and monitors are hardwired and IP alarm notifications.

Other information:

EDUCATION

High School Diploma

OR GED EXPERIENCE

Prior telecommunicator, switchboard, or operator experience preferred but not required.

LICENSURE/REGISTRATION/CERTIFICATION

Must be certified by Division of Criminal Information (DCI) as a DCI operator or must be certified with 6 months of start date.

OTHER SKILLS AND QUALIFICATIONS

Excellent oral and written communication skills in the English language, including grammar and spelling, and the ability to make thoughts and plans verbally understood are required. Computer and software skills required including MS Word, MS Excel, Email, and ability to learn CCTV and Access Control Software and other alarm monitoring software.

Job Details Legal Employer:

Lenoir Health Entity:

UNC Lenoir Health Care Organization Unit:

Public Safety Work Type:

Per Diem Standard Hours Per Week:

4.00

Work Assignment Type:

Onsite Work Schedule:

Variable Location of Job:

LENOIR MEM

Exempt From Overtime:

Exempt:

No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.