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Christus Health

Communications Operator - Communications

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$33,713 / year median in New Mexico

-16% projected decline

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Job Description

Communications Operator - Communications Christus Health United States, Mexico, Alamogordo 2669 North Scenic Drive (Show on map) Aug 25, 2026
Description Summary:
Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.
Responsibilities:
Greets, directs and assists incoming phone calls and visitors with courtesy.
Requirements:
Education/Skills High school diploma required Must demonstrate the ability to work well under pressure and handle complaints in an objective manner Excellent customer service skills required Excellent computer skills required Experience Previous switchboard experience required Switchboard experience in a hospital setting preferred
Licenses, Registrations, or Certifications None Work Schedule:
9AM - 6
PM Work Type:
Part Time