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Premier Health

TELEPHONE OPERATOR

Pay: Not specified

Posted: 07/08/2026

Location: Dayton, OH (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 9/30/2026

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$38,419 / year median in Ohio

-18% projected decline

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Job Description

MIAMI VALLEY HOSPITAL TELEPHONE OPERATOR 7

30A

TO 4P TO INCLUDE WEEKENDS AND HOLIDAYS FULL TIME / 80 HOURS EVERY TWO WEEKS

The Telephone Operator provides a welcoming and positive first impression of Miami Valley Hospital by processing incoming, outgoing, networked and interoffice calls regarding hospital services, patient information, and provides directory assistance and emergency notification information. The Telephone Operator processes pages via audio and radio equipment.

Education:

High school graduate

Experience:

Previous telephone operator experience preferred or experiences dealing with a high volume of telephone calls.

Skills/Other:

Must be computer literate with proven skills using Windows XP. Keyboarding proficiency required. Basic office equipment skills required. Must be able to wear a headset and be able to sit for long periods of time with limited mobility. Proven customer service skills and excellent problem solving skills required. Excellent voice modulation and grammar required. Must be flexible and able to work under stressful conditions and demonstrate good organizational skills and the ability to perform multiple tasks simultaneously. Must have good verbal and non-verbal communications skills. Must be mature enough to deal with a broad range of people from a variety of socio-economic backgrounds.