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INTEGRIS Health

Communications Operator

Career Insights for Switchboard / Telephone Operator

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Based on Oklahoma data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$32,161 / year median in Oklahoma

-12% projected decline

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Job Description

Join our team as a Daytime, Full-Time, Communications Operator, at
INTEGRIS
Health Grove Hospital, in Grove, OK. The Communications Operator serves as the central point of hospital communications, including switchboard, alarms, security radio system, paging, and communication in emergency situations. 25 wpm typing
INTEGRIS
Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status. The Communications Operator responsibilities include, but are not limited to, the following: Acts as first contact point for the public when calling into
INTEGRIS
facilities, including calls from the media and administration Operates switchboards for
INTEGRIS
facilities, locates patient room, personnel and departmental numbers, transfers callers appropriately, and assists in outgoing calls Completes overhead pages and compiles log and tracks physician and other page requests Maintains record of hospital departments and on-call lists and provides information on request Assists visitors and staff while detained in an inoperable elevator Assists internal customers with basic telephone system programming Reports to assigned Supervisor or Manager. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office environment.