SWITCHBOARD OPERATOR I, OPT. SS

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation. Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:

60033

Opening Date:

10/30/2026

Closing Date:

11/17/2026

Agency:

Department of Public Health

Class Title:

SWITCHBOARD OPERATOR I

•44411

Skill Option:

UMP Certificate Bilingual Option:

Spanish

Salary:

Anticipated Starting Salary $3,828/month; Full Range $3,828

•4,883 /month

Job Type:

Salaried

Category:

Full Time Number of Vacancies:

1

Bargaining Unit Code:

RC014 Clerical Employees, AFSCME

Merit Comp Code:

Work Hours:

Monday

•Friday 8:30am to 5:00pm

Anticipated Hybrid Work Schedule Availability:

1 to 5 Days per week in office, depending on operational needs

Headquarter Location:

525 W Jefferson St, Springfield, Illinois, 62702

Work County:

Sangamon

Agency Contact:

DPH.HRRecruiter@illinois.gov This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview Office:

Health Protection Bureau:

Environmental Health Division:

Environmental Health The Illinois Department of Public Health is seeking a highly motivated Spanish speaking individual to serve as a Switchboard Operator supporting Environmental Health Programs in the Springfield Office. The position will answer phones, maintain files, and perform general clerical functions to support Health Protection Programs and operations. Responsible for opening, sorting, date stamping, and distributing all incoming mail. The ideal candidate for this position will have excellent organizational skills and strong communication skills. Benefits Statement As a State of Illinois Employee, you will receive a robust benefit package that includes the following: Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)

Competitive Group Insurance benefits including health, life, dental and vision plans.

Pension plan through the State Employees Retirement System

Deferred Compensation Program

•voluntary supplemental retirement plan

Optional pre-tax programs

•Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

10-25 days of paid vacation time annually (10 days for first year of state employment)

12 paid sick days annually which carryover year to year

3 paid personal business days per calendar year (pro-rated dependent on start date)

13-14 paid holidays per year

12 weeks of paid parental leave

Employee Assistance Program and/or mental health resources These are just a few of the many perks available to all State employees. For more information about our benefits please