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Hilton Myrtle Beach

PBX Communications Operator Full-Time

Career Insights for Switchboard / Telephone Operator

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Based on South Carolina data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$34,247 / year median in South Carolina

-13% projected decline

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Job Description

Description Responsibilities Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner. Provide information and demonstrate knowledge of all hotel facilities and services. Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations. Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling. Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. If you believe hospitality and a friendly smile are your strengths, we want to talk to you! This is a full-time, year-round position at the Hilton Myrtle Beach Resort . Flexible schedule 1st shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F
/ Veterans / Disabled /
Drug Free Workplace Job Type:
Full-time Salary:
From $13.00 per hour Qualifications multi-line phone system Experience Preferred 1 years: multi-line phone system Required 2 years: Customer Service Experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.