Switchboard Operator

Switchboard Operator Ascension - 3.5 Nashville, TN Job Details PRN 2 days ago Benefits Disability insurance Health insurance Tuition reimbursement Paid time off Adoption assistance Parental leave Employee assistance program Retirement plan Qualifications Phone communication Customer inquiry handling High school diploma or GED Telecommunication 1 year Phone call management Entry level

Full Job Description We Are Hiring:

Location:

Nashville, TN Facility:

Ascension Saint Thomas West Department:

Telecommunications Schedule:

PRN Night What You Will Do:

Telecommunications Operations:

Efficiently manage the organization's phone systems to route incoming calls and broadcast critical codes, alerts, and emergency drills.

Call Management & Inquiry Support:

Receive and relay internal and external communications while providing general information in strict accordance with established protocols.

Information Maintenance:

Continually update desk directories, on-call schedules, and reference guides to ensure all personnel data remains accurate and accessible.

Emergency & Paging Coordination:

Operate beeper and paging systems to mobilize code teams and staff, executing disaster management plans and announcements per policy.

What You Will Need:

Education:

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Note:

Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Why Join Our Team:

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal Employment Opportunity Employer:

Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Benefits:

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.