Processing Specialist - Hybrid Opportunity

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HR Operations Job Summary:

Reviews and analyzes organizational data and processes to ensure its accuracy, completeness, consistency, and compliance with regulations and VUMC Policy, identifying any discrepancies or issues within the data sets by manual review, utilizing data analysis tools and techniques, and reporting findings to improve data quality and integrity across systems. Manual and load input of data into Workday with appropriate approvals. Collaborates with Onboarding team, Workday sustainment and reporting teams to identify areas of process improvement. .

Department Summary:

At Vanderbilt University Medical Center, we believe every employee should have a great work experience. Human Resources (HR) is here to help individuals and teams create and maintain a positive work environment where everyone feels valued and motivated. We strive to provide the resources and support that help you get what you need quickly and easily. We are committed to providing excellent customer service to help you succeed.

KEY RESPONSIBILITIES

• Audit employee and contingent worker data ensureing data integrity policy, compliance and data integrity. Audits to be performed through individual transations and through systems generated reports.
• Review data transactions,eusable queries, extracts to analyze key information and fields to ensure policy compliance and appropriate levels of approval are obtained.
• Research processing errors or inaccuracy and working with other HR areas and departments to resolve.
• Review incomplete transactions and follow up with appropriate parties, when needed, ensuring timely completion to comply with hiring, benefits and payroll deadlines.
• Evaluates, assesses and responds promptly to customer inquiries through Workday case, phone, and email.
• Educating departmental administrative areas on transactional processes.
• Performs system testing as part of system maintenance and enhancements.
• Conducts extensive data analysis and research, demonstrating proficiency in manipulating, analyzing, and identifying trends.
• Identify data quality issues, data inconsistencies, and database performance problems. Work with appropriate areas for resolution.
• The responsibilities listed are a general overview of the position.

Additional duties may be assigned.

TECHNICAL CAPABILITIES

Communication (Advanced): Clearly, effectively and respectfully communicates to employees or customers.

• Time Management (Intermediate): Planning and exercising conscious control over the amount of time spent on specific activities.
• Customer Service (Advanced): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Human Resources (Intermediate): Knowledge of various components of human resources which may include human resources management, the recruitment process, skills development and tracking, benefits administration, training, compensation, organizational development, and compliance with associated government regulations.
• Analytical Skills (Intermediate): The process of identifying, evaluating, interpreting and organizing data. It includes sorting through data to identify patterns and establish relationships for decision making.
• HR Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact:

Performs tasks that are typically routine that may impact team's performance with occasional guidance.

• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.

Breadth of Knowledge:

Applies knowledge of standards, established processes and procedure that apply to your own job.

Team Interaction:

Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues :

Develops Self and Others:

Continuously improves own skills by identifying development opportunities

• Builds and Maintains Relationships:

  Seeks to understand colleagues' priorities, working styles and develops relationships across areas

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Communicates Effectively:

Openly shares information with others and communicates in a clear and courteous manner.

Delivering Excellent Services:

• Serves Others with

Compassion:

Invests time to understand the problems, needs of others and how to provide excellent service

• Solves Complex Problems:

  Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.

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Offers Meaningful Advice and Support:

Listens carefully to understand the issues and provides accurate information and support.

Ensuring High Quality:

• Performs Excellent Work:

  Checks work quality before delivery and asks relevant questions to meet quality standards.

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Fulfills Safety and Regulatory Requirements:

Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

Managing Resources Effectively :

• Demonstrates Accountability:

  Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.

• Stewards Organizational Resources:

  Displays understanding of how personal actions will impact departmental resources.

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Makes Data Driven Decisions:

Uses accurate information and good decision making to consistently achieve results on time and without error.

Fostering Innovation :

• Generates New Ideas:

  Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.

• Applies Technology:

  Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
• Adapts to

Change:

Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience Experience Level:

2 years

Education:

High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

PEOPLE ARE AT THE HEART OF ALL WE DO.

Our vision: The world leader in advancing personalized health.

Our mission:

personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We're looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We're the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children's Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It's also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We're honored to be consistently considered among the nation's best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children's Hospital at Vanderbilt ranked as the No. 1 children's hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.