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HEB

Central Market (Preston Royal) Base Switchboard Operator - Part time

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$32,883 / year median in Texas

-5% projected decline

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Job Description

Responsibilities Job Summary:
The Administrative Rep
  • Base Operator operates switchboard to relay incoming, outgoing, and interoffice calls and handles base operations for store.
Good phone voice and excellent customer service skills.
Key Responsibilities & Essential Functions:
Operates switchboard to make connections and relay calls Supplies information to callers and records messages Keeps record of calls received Performs clerical duties such as sorting mail, light typing, making copies, faxing Provides outstanding customer service via the telephone Assist in special projects for Store Administration Other duties may be assigned The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Switchboard experience
  • Preferred Knowledge/Skills/Abilities:
    Ability to multi-task essential
  • Required Ability to handle a high volume of varied work and juggle multiple tasks
  • Required Must be self motivated and able to work independently
  • Required Excellent customer service and communication skills
  • Required Ability to handle stressful situations
  • Required Accuracy
  • Required Value diversity
Required Education:
Licenses/Certifications:
Physical Demands & Working Conditions:
Ability to work flexible schedules (days, evenings, and weekends) The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised:
2/1/2004
Qualifications:
UNAVAILABLE