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The Center for Cancer and Blood Disorders

Switchboard Operator

Pay: Not specified

Posted: 5 weeks ago

Location: Fort Worth, TX (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$32,883 / year median in Texas

-5% projected decline

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Job Description

Switchboard Operator The Center for Cancer and Blood Disorders - 2.0 Fort Worth, TX Job Details Full-time 20 hours ago Benefits Profit sharing Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Computer operation Patient scheduling systems Phone communication Word processing Typing Productivity software Full Job Description We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 450 healthcare professionals representing many different areas of medical and administrative services across 22 locations in North Texas. We can offer you a competitive salary and a complete benefits package. All full time employees are eligible for an annual profit sharing bonus.

JOB DESCRIPTION

The switchboard operator manages all incoming calls and forwards them to the appropriate person or department. May possibly assist in greeting and directing patients, patient check-in and check-out, appointment scheduling and other aspects of the front office. The switchboard operator will learn all aspects of medical records, obtaining and processing insurance information, referrals, co-pays and filing. Other duties may be assigned that can be managed while answering telephone calls.

REQUIRED SKILLS AND KNOWLEDGE

 Ability to communicate with patients, peers, physicians, and the general public.  Exceptional telephone communication and etiquette skills.  Basic computer skills, including word processing, keyboarding and ability to learn computerized scheduling system.  Professional appearance, ability to manage multiple tasks and be a team player.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Shift availability: Day Shift (Required)

Work Location:

In person