We are looking for a detail-oriented DMV Services Clerk to join our team in Delray Beach, Florida on a Contract basis. This position supports vehicle title and registration activities through direct communication with DMV offices, careful document handling, and timely follow-up on open items. The ideal candidate is organized, dependable, and comfortable managing clerical tasks in a fast-moving customer service environment.
Responsibilities:
- Contact DMV offices to gather updates, confirm requirements, and obtain information needed to move accounts forward.
- Prepare, review, scan, and organize paperwork related to title, registration, and supporting documentation.
- Maintain clear account records by entering accurate notes and documenting each status update received.
- Track outstanding items and complete follow-up activities to help resolve pending title and registration matters.
- Research fee details, correction requirements, and document needs associated with DMV transactions.
- Support account closure efforts by collecting missing information and coordinating with relevant parties.
- Assist with onboarding and training new team members on departmental procedures and daily workflows.