CRM:

Processes requests received through the client portal, as well as email requests. Responsible for handling incoming calls from customers, DMVs, or the agents of the client.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Processes repossession applications and affidavits and ships applications to the DMV or Tag Agent to obtain a repossession title. Send customers and dealers Release of Liens, copy of titles and contracts via Fed Ex, fax or e-mail. Reassigns title to new dealer and adds to dealer shipment. Process reporting for client needs. Handle complex and escalated account issues.

BASIC AND PREFERRED QUALIFICATIONS

(EDUCATION

AND EXPERIENCE

) HS Diploma or General Education Degree. (GED). 2-4 years' experience. (administrative) DMV or car dealership or title experience a plus.

MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

Strong attention to detail, is dependable and follows through. Experience with Microsoft Excel and Microsoft Word. Strong work ethic. Data Entry and/or Clerical experience. Strong interpersonal skills and ability to work well with people throughout the organization. Willingness to maintain a professional appearance and provide a positive company image. Ability to meet expected production guidelines. The Amynta Group (the \" Company \") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. 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