Registration Coordinator#26-00320

Potomac, MD

Onsite Job Description

Registration Coordinator

Remote Full-Time

You will be the person registrants and clients count on, building event registration sites, answering the questions that come in fast during peak windows, and keeping a dedicated group of clients on track from registration through final payment. If you like solving problems in real time and take pride in getting the details right, this role is built for you.

What You'll Do

Build and launch custom event registration sites in Swoogo — pricing tiers, agenda selection, discount codes, branded landing pages

Own registrant communication by email and phone: confirmations, edits, cancellations, payment issues

Manage a dedicated client group from registration through final payment, staying ahead of deadlines

Handle hotel blocking, seating assignments for galas and banquets, and travel research for group programs

Travel onsite for events (expenses covered) and see the registrations you built come to life

What You Bring

Required

Excellent written and verbal communication skills, especially under time pressure

Strong customer service instincts and a solutions-first mindset

Intermediate Excel skills

Sharp attention to detail. This role manages real client money and real deadlines

Comfort learning new software quickly and working independently, remote

Availability to travel, all expenses paid

Preferred

Experience with Swoogo or another registration platform

Background in event planning, association management, hospitality, or travel coordination

Experience with payment processing or client billing

For further details on this role or other full-time direct hire positions, contact Pauline at 410-779-9432 or pwheeler@csrecruiting.com