Title Curative Specialist II

About Gross Polowy:

As a two-time recipient of New York State's "Best & Brightest Companies to Work For", a seven-time winner of "Best Places to Work" and a two-time winner of "Healthiest Employers" by the Buffalo Business First journal, Gross Polowy prides itself on being a people-first, employer of choice. Established in 2011, our practice is focused in the financial services and real estate industry. Through multiple offices across our geographic footprint, our attorneys and legal professionals work as one team, at our best each day, toward the shared goal of "Achieving Greatness in All We Do." As a culture, we are consciously committed to the communities in which we live and work and provide support to a variety of local charitable organizations.

You'll Thrive Here If:

If you are a well-rounded, results driven, ambitious, and highly motivated individual who enjoys rolling up their sleeves to add value to shared goals, you'll thrive at GP. Our happiest and most successful team members are able to discuss complex ideas in concise terms, and translate action plans into targeted results. Our goal is to achieve greatness in all we do and that translates through our values of Personal Responsibility, Unparalleled Quality, Respect, Positive Environment, Leadership and Exceed Expectations. These six qualities are the core of our way of living and if that resonates with you, you will raise the bar on our team! About the

Role:

Are you someone who enjoys investigating issues, digging into details, and making sense of complex information? If so, the Title Curative Specialist 2 position in our Title Resolution Department (TRD) may be a great opportunity for you. This role is ideal for individuals who enjoy solving puzzles and tackling challenges. You'll collaborate with clients, attorneys, and cross-functional teams to resolve complex title defects, using both analytical thinking and creativity. In TRD, every file presents a unique scenario.

Duties:

Clear title defects through claims and manual curative Advise client of all title issues within 72 hours of receipt Submit title claims where necessary and follow up with title underwriters for claim determination Research and contact lien holders to obtain Satisfactions/Releases/Terminations of prior liens Prepare and record Satisfactions or Partial Releases, where necessary Prepare and record UCC3 Assignments and UCC3 Terminations for Co-Op units. Record Certified Court Orders with the County Clerk's office Research origination documents for necessary mobile home information, search NYS DMV for certificate of title, run additional searches for any missing identifying information and obtain lien releases where necessary Check client systems daily to meet timelines; respond to client messages within 24 hours and update due/overdue title tasks with status Return telephone calls and emails within 24 hour timeframe or as dictated by Manager Comfortable reaching out to attorneys and other management to inquire/advise/escalate status Assist in training new hires Additional duties as assigned and/or as business needs dictate by management Knowledge, Skills +

Abilities:

Legal, foreclosure, mortgage, title and/or real estate knowledge Solid computer skills and accurate keyboarding skills Exceptional organizational skills and attention to detail Exceptional time management skills Exceptional comprehension and problem solving skills Exceptional verbal and written communication and client interpersonal skills Self-motivated and proactive individual who responds appropriately to change Ability to take on multiple tasks/project(s) from department management, and complete in a timely and accurate manner Ability to work in a team environment to meet changing priorities and deadlines, as needed Experience +

Education:

Minimum of 2 years of office and mortgage, legal, title and/or foreclosure experience Works well with little to no supervision Assist in training new hires and others as policies/procedures change Exudes positive behavior amongst co-workers, all Management, Attorneys in and outside of firm, other departments and clients Responds appropriately to change and is willing to assist others who struggle with the notion Able and willing to bring questions and/or concerns to direct Manager Offers meaningful suggestions for process improvements Ability to take on and properly handle escalated client issues with little guidance Must interact with clients and colleagues in a courteous and professional manner at all times Observe and follow the company's policies and to maintain proper standards of conduct at all times Legally obligated to respect and preserve the confidential, proprietary information and trade secrets

Compensation Range:

$19 - $21/hour •Base pay offered will vary by candidate and is based on various individual factors including but not limited to: market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits). If offered, details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Employee discount Health insurance Life insurance Paid sick time Paid time off Vision insurance

Work Location:

Hybrid remote in Buffalo, NY 14221