Title Clerk Priority Trust Credit Union

• 4.0 Houston, TX Job Details Full-time $18.50
• $20.

00 an hour 6 hours ago Benefits AD&D insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Title processing Microsoft Excel Microsoft Outlook Automotive sales paperwork processing Filing Employee relationship building Scanning High school diploma or GED 10 key typing Office record organization Full Job Description The Title Clerk maintains files of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle. The Title Clerk will be responsible for safeguarding lien documents, titles, and other vital records. Essential Duties

• Open and distribute incoming mail under dual control.
• Ensure that all titles are in the file cabinet.
• Pull paid loan report from Corelation system. Verify loan paid in full and release title to member.
• Ensure release of lien documentation is received to secure all lien for Plus4 Credit Union.
• Ensure that Plus4 remains in compliance with state, local and federal laws regarding titles.
• Responsible for released titles and insurance pay offs.
• Process release of liens as needed and/or requested.
• Scan documents into FASTdocs system.
• Mail titles on all automobiles paid out to members and other financial institutions as needed and/or as requested.
• Work at a receptionist desk when needed.
• Welcomes members and provides routine information concerning services and directs members to an appropriate department for specific information and service.
• Hold all financial transactions of the Credit Union and its members in strict confidence.
• To ensure member service is a top priority whether internally or externally; treat members and employees professionally with courtesy and respect. Keeps our "Value Proposition" to our members.
• Cross sell credit union services.
• Verify returned mail addresses have not already been updated.
• Contact members with bad addresses and submit the change of address forms.
• Follow returned mail procedure 352.
• Perform other duties as assigned.

Role:

Employees shall demonstrate an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. Employees shall be trained annually in BSA/AML compliance. Knowledge of Plus4 Credit Union policies affecting the department procedures. Vehicle Title Clerk must keep abreast of all regulatory information by monitoring Department Motor Vehicle websites and ensuring that their practices are aligned with the updated regulations. Minimum Task Levels

• Ensure all returned mail is processed daily.
• Keep all titles current and processed in a timely manner.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communications

• Must have excellent written and verbal communication skills and the ability to speak and write clearly and effectively to achieve the desired effect in a variety of communications settings and styles. The ability to prepare and maintain confidential records and reports. Member Focus
• the dedication to meeting the expectations and requirements of internal and external members, using feedback for continuous improvement, and developing and maintaining effective relationships. Time Management
• the ability to effectively prioritize tasks, to use time efficiently and attend a broad range of activities. Creativity
• the ability to generate new and unique ideas as solutions to operational or member service issues and develop non-traditional ways of doing business.
• Interpersonal Skills
• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.

Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Must be able to operate related computer software and business equipment including 10‑key and telephones. Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email, and Outlook. Education/Experience

• High School graduate or equivalent.
• At least 1 years' experience in the title work processing in the auto industry or financial institution.

Collection experience is a plus. Physical/Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. You must have flexibility to deal with changing work hours and locations as needed.

Job Type:

Full-time Pay:

$18.50

• $20.

00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Ability to

Commute:

Houston, TX 77075 (Required)

Work Location:

In person