Aesthetics Front Office Coordinator--Medical Spa

Aesthetics Front Office Coordinator--Medical Spa Zinovations Medical Spa Milton, GA Job Details Full-time $25 an hour 8 hours ago Benefits Free parking Employee discount Qualifications Objection handling (sales technique) Private practice experience Customer retention Phone communication Sales experience within healthcare HIPAA English Administrative experience Social media platforms High-end sales Computer skills Beauty & cosmetics sales Patient interaction Marketing Client interaction via phone calls Full Job Description Job Summary Grow with us! Zinovations is a luxury medical spa offering advanced aesthetic, body contouring, and longevity treatments in North Fulton County, GA. We provide a concierge, customized approach with nationally recognized clinical expertise and exceptional patient outcomes.

T This is not a typical front desk role—this is a patient experience + sales-driven position that directly impacts the growth of the practice. We are looking for someone who can deliver exceptional service while confidently guiding patients through treatment plans and financial decisions. What Makes This Role Different Base pay starting at $25/hour + performance-based bonus structure Opportunity to earn more based on performance and sales Work in a luxury, high-end medical spa environment Be part of a growing, results-driven team

Job Type:

Part-time Position Type:

Hourly, non-exempt

Schedule:

Monday, Tuesday, Thursday, Friday | 8:30 AM - 5:00 PM (1-hour lunch). One Saturday a month. Position Overview We are seeking a: Strong communicator and natural closer Highly organized, reliable, and professional individual Candidate comfortable in a performance-based, sales-oriented role This role includes presenting and closing treatment plans. Key Responsibilities Manage front desk operations and patient experience Schedule, confirm, and coordinate appointments Process payments and maintain accurate records Utilizing the website and marketing system, provide prompt follow-up calls to inquiries and contact from potential and existing patients. Present, discuss, and close treatment plans with patients Confidently discuss pricing, packages, and financial options Drive patient retention through follow-ups and rebooking Promptly respond to all inquiries and provide accurate descriptions of practice services Secure patient appointment confirmations, ensure intake and consent forms are signed, schedule follow-up appointments and inform clinical staff of impending arrivals; follow up as appropriate with memos, emails, invoices, reports and other correspondence Utilize any downtime efficiently including patient calls to remind them of maintenance visits, specials, promotions and related to drive patient volume Support marketing efforts, promotions, and memberships Perform daily office opening duties Maintain a clean, organized, and professional environment Other duties as assigned Requirements & Skills Sales & Experience (Required) Must have experience in sales within a medical spa or dental setting Comfortable discussing financials and closing treatment plans Proven ability to sell high-value services and packages Strong skills in consultative/value-based selling Ability to handle objections and guide patients to decisions 2+ years experience in aesthetics or related field Strong front office and administrative skills Experience with marketing, retention, and patient engagement Proficient with office systems and social media platforms Strong customer interaction ability including telephone outreach, not relying on emails, texts or other forms of digital communication Professional, polished, and detail-oriented; adhere to all health care regulations (HIPAA) Language English (Required) Spanish (Preferred)

Physical Demands and Working Environment:

Work is performed primarily in a standard front office and treatment office environment with extensive public contact and frequent interruptions. No phone calls to the office or personal visitors coming to the office. No smoking on premises. No personal cell phone use or texting at front desk. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight up to 30 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information; and see in the normal visual and hearing ranges with or without correction. Our practice is non-surgical; we do not have narcotics or opioids on-site. Post-offer drug testing will be performed. What We Offer Competitive pay based on experience Performance-based bonuses tied to KPIs Continuous professional training and development Supportive, innovative, and high-performing team environment A luxury workspace focused on VIP client experience and exceptional results Zinney Laser and Anti-Aging does not accept unsolicited resumes from search firms or agencies. Post-offer drug testing will be performed.

Benefits:

Free on-site parking Uniforms 401(k) (one year wait period) Employee discounts (60 days) Vacation (1 year) Healthcare setting: Private practice This position offers an engaging work environment where leadership, excellent communication skills, and job passion are highly valued. Candidates should demonstrate the ability to multitask efficiently while providing exceptional service to our customers.

Job Type:

Full-time Pay:

$25.00 per hour

Work Location:

In person