Irrigation Service Specialist

Irrigation Service Specialist Hidden Creek - 4.2 Hilliard, OH Job Details Full-time $23 - $30 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Life insurance Referral program Qualifications Customer service

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Irrigation Service Specialist Location:

Hilliard, OH | Full-Time Onsite | Reports to: Maintenance Production Manager At Hidden Creek, we don't just install sprinklers - we keep landscapes thriving. If you enjoy working outdoors, solving technical challenges, and take pride in precision, communication, and customer satisfaction, this could be the role for you. We're looking for an Irrigation Service Specialist to install, maintain, and repair irrigation, lighting, and water feature systems across residential and commercial properties. This role is essential to ensuring systems operate at peak performance, while representing Hidden Creek as a trusted, professional partner to our clients. About the Role As an Irrigation Service Specialist, you'll perform hands-on work to ensure every system meets Hidden Creek's high standards. You'll troubleshoot issues, recommend improvements, and communicate directly with clients and internal teams to provide seamless service experience. This is a hands-on role ideal for someone who values technical excellence, problem-solving, and delivering top-notch customer service. What You'll Do Irrigation & Lighting System Installation, Maintenance, and Service (40%) Lead and perform all phases of irrigation and lighting system installation, maintenance, and service to meet or exceed Hidden Creek standards. Ensure systems are correctly installed, configured, and fully operational. Provide clients with detailed maintenance and service plans. Diagnostics & Troubleshooting (30%) Quickly identify and resolve issues within irrigation and lighting systems to minimize downtime and ensure consistent performance. Provide expert recommendations for repairs or upgrades based on system assessments. Client Communication & Service (20%) Maintain proactive communication with clients to understand their needs and provide updates on service work. Ensure clients are informed about the operation and maintenance of their systems to maximize satisfaction and system longevity. Administrative Activities (10%) Allocate time for administrative tasks such as scheduling, inventory management, and reporting. Maintain accurate records of all service activities, including parts used and time spent on jobs . What Makes You a Great Fit 4+ years of experience in irrigation system installation, maintenance, or repair (lighting experience a plus) Strong diagnostic, troubleshooting, and technical problem-solving skills Ability to read and follow design plans, specifications, and manufacturer instructions Excellent communication and time management skills Comfortable working outdoors year-round in various conditions Take pride in doing things right the first time Motivated by high standards, accountability, and measurable results Valid driver's license and insurable driving record Why Hidden Creek?

We live by four values:

Dare to Be Different | Driven to Grow | Lead with Intent | Make Someone Smile We're not your average landscaping company. At Hidden Creek, we believe in mentorship, tech-enabled operations, and people-first leadership. Guided by the LeanScaper method and connected with top industry peers, our team is shaping the future of how great work gets done. We invest in growth, reward initiative, and develop leaders at every level.

We Offer:

Medical, Dental, and Vision Insurance Life Insurance provided by Hidden Creek 401(k) with 4% Company Match Paid Time Off 12 Paid Holidays (Including Christmas Eve through New Year's Day) Competitive Base Salary + Bonus Opportunity Employee Referral Bonus Program Core Value Rewards Program Team-building events and a collaborative, high-performance culture Hidden Creek Landscaping, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA). If you require reasonable accommodation during the application or interview process, please let us know. Employment with Hidden Creek Landscaping, Inc. is at-will. This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. 4+ years installing, maintaining, or repairing irrigation/lighting systems Skilled in troubleshooting and system diagnostics Experience communicating directly with clients and teams Comfortable leading or managing field work and service tasks Strong organizational skills with attention to detail Valid driver's license and insurable driving record