Dispensary Technician Bama Bloom Birmingham, AL Job Details Full-time From $15 an hour 4 hours ago Benefits On-the-job training Qualifications Customer communication Teamwork Medical law Regulatory compliance HIPAA High school diploma or GED Attention to detail Mixture and solution calculations State and federal pharmacy laws Quality data entry

Full Job Description Now Hiring:

Dispensary Technician Company:

Bama Bloom Location:

Birmingham, Alabama Position Type:

Full-Time About Bama Bloom Bama Bloom is dedicated to establishing the gold standard for patient care within Alabama's medical cannabis community. We pride ourselves on creating a safe, supportive, and knowledge-rich environment for our patients. We are seeking empathetic and team-oriented professionals who are committed to a healthcare-focused atmosphere, where providing personalized, expert support plays a crucial role in making a positive impact on our community. Job Summary Join Bama Bloom as a Dispensary Technician—a role defined by empathy, professionalism, and patient advocacy. Serving as the primary point of contact for our registered patients and caregivers, you will provide a welcoming and informative environment within the regulatory framework of the Alabama Medical Cannabis Commission (AMCC). You will work closely with our on-duty Certified Dispensers to ensure safe, compliant service. Through our extensive training, you will become a subject matter expert, helping patients navigate our menu with clarity. As a Dispensary Technician, you will be the heart of the patient experience—the first friendly face our patients see—ensuring that every interaction is welcoming, professional, and held to the highest standards of compliance.

Key Responsibilities Compassionate Patient Care:

Communicate with patients and caregivers in a responsible and compassionate manner to help them understand the product options available within their physician certification. Must be able to deliver exceptional, compassionate patient care from reception check-in to the completion of a transaction.

Product Education:

Must consistently be a reliable and knowledgeable resource for patient inquiries by staying informed on cannabinoid profiles, Alabama's approved product form, and other cannabis product and industry updates.

Scope of Practice:

Route questions about product selection, dosage, safety, or effectiveness to the Certified Dispenser on duty, who may refer the patient back to their certifying physician, as required by AMCC.

Daily Operations:

Effectively operate electronic systems including point-of-sale (POS), the Alabama Medical Cannabis Patient Registry System (AMCPRS), and cash registers following thorough on-the-job training.

Compliance & Safety:

Verify patient and caregiver medical cannabis cards, help enforce physician-certified amounts and the 60-day purchasing limit, and strictly adhere to all AMCC regulations, seed-to-sale (Metrc) tracking protocols, and HIPPA patient privacy requirements.

Facility Care:

Assist the management team with opening and closing checklists, and maintain a sterile, organized, and professional workstation.

Team Collaboration:

Maintain a supportive, empathetic, and professional attitude, assisting fellow team members to deliver compassionate patient care. Qualifications & RequirementsWhat You Bring to the Table A foundational understanding of medical cannabis, cannabinoid/terpene profile, and their therapeutic applications. Exceptional customer service, active listening, and communication skills, with a natural empathy for individuals dealing with medical conditions. Strong organizational habits, accurate data entry skills, and strict attention to detail. A basic grasp of Alabama medical cannabis laws and compliance regulations.

Job Requirements Education:

High school diploma, GED, or equivalent.

Experience:

1-2 years of experience in healthcare, customer service, or a pharmacy/retail setting (cannabis industry experience is a major plus).

Schedule:

Full Flexibility; expected to work weekends and holidays. Flexibility to work mornings into nighttime is required.

Training:

Must successfully complete the medical cannabis foundations training program provided by the AMCC prior to beginning work. Must complete required training and credentialing for the electronic tracking systems, AMCPRS and Metrc, upon hire.

Background Check Requirement:

Must be eligible to pass a mandatory state (ALEA) and national (FBI) criminal background check in accordance with AMCC regulations.

Working Conditions & Physical Demands The Environment:

This role is based entirely inside our climate-controlled retail and patient consultation facility. Please note that the workspace features a natural cannabis aroma and involves daily, direct interaction with diverse patient populations, caregivers, and healthcare vendors.

Physical Expectations:

Comfort standing for long periods throughout your shift and the ability to safely lift and carry up to 30 lbs of medical inventory or facility supplies.

Note:

This job description outlines the core elements of the role but is not an exhaustive list. Responsibilities may evolve to meet the regulatory needs of the business and state, and the wellness needs of our patients.

Compensation & Employment Terms:

Rate:

$15 per hour starting

Employment Type:

This is a full-time, hourly position. Why You'll Love Bama Bloom We are looking for caring, driven, and authentic people who are passionate about improving patients' quality of life. Our success relies entirely on the empathy and dedication of our staff. If you are ready to build a meaningful career centered around patient care and wellness, we want to hear from you! Ready to bloom with us? Apply today! How to Apply If you meet the qualifications above and are ready to deliver exceptional patient care at Bama Bloom, please submit your resume and a brief summary of your relevant experience to . GP6 Wellness, LLC (d/b/a Bama Bloom) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Employment is contingent upon successful completion of all background checks and training required by the Alabama Medical Cannabis Commission. Bama Bloom maintains an alcohol-, smoke-, and drug-free workplace.

Pay:

From $15.00 per hour

Work Location:

In person