Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Asst Supervisor, F&B - Dine w/Orca
Job
United Parks & Resorts Inc.
Bay Lake, FL (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
38
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Description Help for Job Description. Opens a new window. At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
You'll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences.This position also:
- Provides and leads team to deliver superior guest service
- Regularly keeps ambassadors motivated and energized
- Opens and closes facilities in accordance with established procedures
- Provides menu and park information to guests
- Monitors equipment and reports any problem to proper personnel
- Ensures meal and rest periods are provided to ambassadors as required by company policy
- Sets up and monitors queue lines
- Records moneybag recaps and completes task on station task lists
- Monitors stations to assure food looks pleasing and is portioned in accordance to recipes
- Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action
- Supervises and trains ambassadors
- Authorizes ambassador over-rings
- Monitors food waste and assists with educating ambassadors on waste procedures
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
- Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
- Prepares and serves food for park guests
- Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors
- Ensures excellent guest service by responding to guest requirements, expectations and needs
- Other duties as assigned
- Assists other locations and areas throughout the park as needed