Dispensary Associate (Urgent Hiring)

Dispensary Associate (Urgent Hiring) Italian Herbs Dispensary 2712 West Prospect Road, Ashtabula, OH 44004 $14

• $17 an hour
• Full-time $14
• $17 an hour
• Full-time Please do not contact the store or any employees directly.

All candidate communication will be handled exclusively by a recruiter. Failure to follow this instruction will result in automatic disqualification.

Location:

Geneva on the Lake, Ohio Job Summary The Dispensary Associate is responsible for providing exceptional customer service to registered medical marijuana patients and caregivers in compliance with Ohio cannabis laws and dispensary policies. This role focuses on educating customers, accurately dispensing cannabis products, maintaining compliance, and supporting daily dispensary operations in a professional and compassionate manner. Key Responsibilities Customer Service & Education Greet and assist patients and caregivers in a friendly, respectful, and professional manner Verify patient and caregiver credentials in accordance with Ohio Division of Cannabis Control (DCC) regulations Educate customers on cannabis products, including strains, dosages, methods of consumption, and potential effects (without providing medical advice) Recommend products based on customer needs, preferences, and physician recommendations Sales & Transactions Accurately process sales using the point-of-sale (POS) system Ensure compliance with purchase limits and state tracking systems (e.g., METRC) Handle cash payments responsibly and accurately Educate Customer/Patients regarding any specials and/or new products when appropriate Compliance & Safety Maintain strict adherence to all Ohio cannabis laws, regulations, and dispensary SOPs Ensure all products are handled, labeled, and stored correctly Maintain patient confidentiality and HIPAA-like privacy standards Report discrepancies, compliance concerns, or suspicious activity to management Inventory & Store Operations Assist with inventory intake, counting, labeling, and restocking Maintain a clean, organized, and professional sales floor and work environment Support opening and closing procedures as assigned Collaborate with team members to ensure smooth daily operations

Qualifications Required:

Must be at least 21 years of age High school diploma or equivalent Ability to obtain and maintain an Ohio dispensary employee license/badge Strong communication and interpersonal skills Basic computer skills and ability to learn POS and inventory systems

Preferred:

Previous retail, hospitality, or customer service experience Prior experience in a medical cannabis dispensary Knowledge of cannabis products, terminology, and consumption methods Experience working in regulated or compliance-driven environments Skills & Competencies Customer-focused mindset with empathy and professionalism Attention to detail and accuracy Ability to multitask in a fast-paced environment Team-oriented with a positive attitude Discretion and respect for patient privacy Physical Requirements Ability to stand for extended periods Ability to lift up to 25 pounds Ability to perform repetitive tasks such as counting, labeling, and packaging Work Environment Secure, regulated cannabis dispensary setting Must comply with all security, safety, and regulatory requirements Equal Opportunity Statement We are an equal opportunity employer and value diversity at all levels. Employment decisions are based on qualifications, merit, and business needs, in compliance with Ohio state law.