Job Overview We are seeking a dedicated Part-time Weekend / Weekday Floater Desk Attendant to join our team. The ideal candidate must have some weekday availability between the hours of 9am to 5pm. The Desk Attendant will ensure smooth facility operations, deliver excellent customer service, and support administrative tasks with professionalism and efficiency. This role involves managing the front desk operations and maintenance of the storage units during weekends (Saturdays 8a - 5p & Sundays 12p - 4p) and filling in as needed across various shifts during the week with prior notice . Duties Greet visitors warmly and assist with unit rental procedures using SiteLink Software. Manage phone inquiries, and providing information as needed. Ensure proper phone etiquette and clear communication with visitors and callers. Support retail sales activities through selling products (such as locks, boxes, tape, etc.) and conducting units' showings to enhance customer experience. Maintain the cleanliness and organization of the front desk area, and office. In addition to the outdoor grounds and storage units. Handle cash transactions accurately, including cash handling, cashiering, and basic retail math calculations. Provide exceptional customer service by addressing questions, resolving issues, and supporting clients' storage needs. Qualifications Previous office or clerical experience, preferably in customer service or administrative roles preferred. Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred. Experience with multi-line phone systems and office management software with strong phone etiquette preferred. This position offers an engaging environment where your organizational skills and customer service expertise will contribute directly to the smooth operation of our storage facility. We welcome motivated candidates eager to support our team during weekends and flexible hours.

Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount Application Question(s): What is your availability to work a shift Monday through Friday between 9 a.m. and 5 p.m., with prior notice? Please include the specific days and time periods.

Work Location:

In person