Rental Technician

MT SOUTHINGTON SKI AREA INC

Plantsville, CT Job Details Seasonal $17.50 an hour 2 hours ago Benefits Employee discount Qualifications Customer communication Outdoor work experience Full Job Description Position Summary The Rental Technician is responsible for fitting, adjusting, and maintaining ski and snowboard equipment to ensure a seamless and enjoyable guest experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced mountain environment. Key Responsibilities Greet guests in a friendly and professional manner Assist guests in selecting appropriate ski or snowboard equipment based on guest-provided information, including measurements and self-identified ability level, in accordance with established Internal Operating Procedures (IOPs) and manufacturer guidelines Assist guests with finding appropriate skis or snowboards Educate guests on equipment and proper use Adjust ski and snowboard bindings according to manufacturer guidelines Perform visual and functional inspections of all rental equipment Maintain a clean and organized rental shop environment Assist with inventory tracking and storage Complete required training as assigned by mountain leadership Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period Other duties as assigned by mountain leadership Qualifications Must be 16 years or older Basic mechanical aptitude or willingness to learn Strong communication and teamwork skills Positive attitude and customer mindset Ability to work in a fast-paced, high-volume environment Ability to work flexible schedules, including weekends, nights, and holidays Must be eligible to work in the United States Successful completion of background check Work Environment & Physical Requirements Ability to stand for extended periods of time and perform repetitive physical tasks Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors Ability to lift up to 50 lbs

Compensation & Benefits Compensation:

$17.50/hour

Benefits:

Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)