Assists in operating the municipal golf course facility by providing excellent customer service and promoting the golf course usage by golf expertise and golf lessons. 1. Gives lessons and teaches the game of golf. 2. Greets customers, runs the check-in counter, collects greens fees, sells available merchandise and assists customers with their clubs. 3. Stocks displays and monitors golf merchandise inventory levels. 4. Assists in pulling carts to the staging area for shotgun tournaments and sets up tables and chairs for meetings. 5. Picks the driving range. 6. Marshals the golf course to assure customers adhere to rules and playing procedures. 7. Maintains the clubhouse and grounds by picking up trash, etc. 8. Performs minor club and cart repairs. 9. Maintains knowledge of the game and golf expertise. 10. Uses computer system for data entry on daily sales and tournaments. 11. Monitors driving range and parking lot. 12. Assists Golf Maintenance crews when needed. 13. Any other duties related to the Golf operations and customer service. 14. Performs related duties as directed when such duties are a logical and appropriate assignment to the position. 15. Regular and timely attendance are required for this position. 16. Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.

SKILLS, KNOWLEDGE AND ABILITIES

• Knowledge of the game of golf, equipment, rules, etc.
• Must have knowledge of Microsoft Office suite, GHIN Handicap System, and Golf Genius Tournament System..
• Requires excellent organizational and communications skills.
• Must be comfortable working outside comfort zone with a willingness to learn.
• Must be a team player who is able to work in a fast-paced environment with deadlines.
• Ability to provide excellent customer services including a desire to help customers regardless of their circumstance.
• Ability to work independently and with minimal supervision.
• Must have the ability to learn additional applications as they are applied to working assignments.
• Ability to maintain cooperative-working relationships with employees and those contacted in the course of work.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

Knowledge of the game of golf, equipment, rules, etc. and a certain level of golf proficiency and the ability to communicate this expertise. PGA Membership or enrollment in program preferred, but not required. Requires customer service orientation and above average reading, writing and math skills. Position requires applicant to pass a credit check and a Federal/National criminal background check. Must have a valid Texas driver's license with an acceptable driving record as defined by City policy. Must pass a pre-employment basic physical, drug screen, and functional assessment screening (Level 1).

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 49 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.