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Job Description
Landscaping & Lawn Expert 273 Main St, Irwin, PA 15642
Full-time Full-time Job Title:
Field Service Technician Job Overview As a Field Service Technician at Rich's Landscaping, you will act as the primary face of our on-site specialty service, repair, and installation operations. You will travel directly to residential and commercial customer locations to execute high-quality property enhancements, diagnose mechanical or structural issues, and ensure peak performance of all landscape features and service equipment. Key Responsibilities Execute precision installations : Handle premium mulching, stone layout, tree/shrub planting, and minor hardscaping projects. Troubleshoot technical issues : Diagnose and repair landscape features, specialized outdoor gear, and on-site mechanical equipment. Maintain premium landscapes : Perform professional mowing, edge trimming, strategic pruning, and garden bed upkeep. Provide seasonal care : Lead comprehensive spring and fall property cleanups to prepare client yards for seasonal shifts. Manage customer relationships : Interact with clients on-site to understand requirements, offer recommendations, and boost customer satisfaction. Operate assets safely : Use commercial-grade power tools, mowers, and company field vehicles safely and in line with company protocols. Document property work : Complete brief daily service reports detailing tasks finished, parts used, and future property recommendations. Skills & Qualifications Physical stamina : Comfort working outdoors for long hours in varied weather conditions while lifting heavy materials. Problem-solving skills : Strong knack for diagnosing equipment issues or terrain-layout roadblocks efficiently. Reliability and punctuality : A proven track record of arriving on time with a strong work ethic. Customer-first mindset : A friendly, professional demeanor when interacting with clients and neighbors. Valid driver's license : Clean driving record to operate company vehicles between job sites. Prior industry experience : Minimum of 1-2 years in landscaping, irrigation, hardscaping, or a related field service role is highly preferred. ehM4QqFojw