AR Specialist - Collector Focused (Temp Hire)

At CNG, we are owners. We empower every individual to make a significant impact because every moment matters. Whether youre starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.

Why Join CNG?

Employee Ownership:

Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.

Work-Life Balance:

We support true work-life integration for all CNG employee owners.

Career Growth:

Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.

Purpose-Driven Work:

Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.

The RoleFrom supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, youll do work that mattersand own it all.

Schedule:

40 hours, Monday - Friday, Business hours (•This is a Temp Hire position•)What You'll DoCollections & Customer Account Management Perform daily collection activities via phone and email. Send statements, reminders, and invoice copies through Billtrust and direct communication. Monitor aging reports and prioritize past-due accounts and be proactive pursuing past due accounts. Reconcile customer accounts and investigate discrepancies (pricing issues, short shipments, deductions, damages, etc.). Partner with Customer Service and Sales to resolve disputes and secure payment. Collaborate with internal teams and management to facilitate customer payment plan discussions, ensuring any arrangements are approved before implementation. Recommend and manage customer credit holds. Prepare aging projections and collection status updates for leadership. Work with customers to transition payments to ACH where possible. Maintain strong customer relationships while enforcing payment terms.

Credit Applications & Account Maintenance Assist in review, processing, and documentation of customer credit applications. Collect nancial documentation and coordinate internal approvals. Maintain accurate customer master data including payment terms. Participate in periodic review of credit limits and exposure. Support monitoring of bad debt risk and reserve considerations.

Credits & Deductions Management Review and guide processing of credit memos. Monitor unapplied credits and ensure timely resolution. Assist in refund requests and required documentation.

Portal & EDI Support Monitor portal customers to ensure invoices are received. Troubleshoot submission errors and coordinate corrections. Conrm EDI transmissions and resend as needed.

Reporting & Support Maintain updated aging reports. Provide reporting on customers on hold and collection summaries. Assist with month-end close activities related to receivables. Contribute to process documentation and SOP updates. Prepare monthly past due report.

Key Competencies Excellent phone and email communication abilities Strong negotiation and communication skills Problem-solving and dispute resolution Customer relationship management Analytical review of aging and trends Process improvement mindset Moderate Excel skills Strong organizational, time management, and multi-tasking skills Demonstrated ability to solve problems with minimal intervention by management

What Youll BringEssential Qualifications:

5+ years high-volume, multi-entity/division AR experience. Minimum education required is an associates degree in accounting or equivalent. Degree in accounting or nance is preferred but not required. Prociency with MS Excel, Word.

Compensation & Benefits Total Rewards:

Employee Ownership Become a company owner day 1!Full medical, dental, and vision insurance upon hireHoliday PayPaid vacation 401(k) with company matchPerformance-based bonusesTuition reimbursementCareer advancement opportunities across 15+ facilitiesReady to Own Your Future?

Join a team where every voice matters, every contribution counts, and every employee shares in our success. Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

Learn More About CNG:

Visit our careers page: cnginc.

com/careersDiscover our employee ownership program:

cnginc.

com/careers/employee-ownershipSee what makes us different:

cnginc.com/careers/why-cng#LI-KK1#WeAreCNG