Cerrone Plumbing, Heating & Air Conditioning is looking for an experienced service professional to join our team as a Service Supervisor . This is a working leadership position for someone with strong plumbing/HVAC service experience who is ready to take the next step into leadership. The Service Supervisor will work closely with the Service Manager while continuing to run service calls and work in the field. Responsibilities Support, coach, and assist service technicians. Help oversee day-to-day Service Department operations. Assist with technician training and development. Help lead service meetings and technician one-on-ones. Review jobs, job costing, and technician performance. Assist with customer concerns and service-related issues. Help maintain ServiceTitan procedures, pricing, and department processes. Assist with the on-call schedule and support on-call technicians. Lead by example and help reinforce company standards and expectations. What We're Looking For Strong plumbing and/or HVAC service experience. Leadership experience or a desire to grow into leadership. Strong communication and customer-service skills. Organized, dependable, and able to follow through. Comfortable with computers and willing to learn ServiceTitan, Microsoft Office, Excel, and other company systems. Willing to take ownership and handle difficult situations when necessary. Flexible with scheduling when department or customer needs require it. Growth & Training We are willing to invest in the right person. Training may include leadership and management training, ServiceTitan training, technical training, and other professional development opportunities. This position is a great opportunity for an experienced service technician who wants to continue working in the field while developing into a leadership role within a growing company. Apply with an updated resume to be considered. 75-120k- Based on experience

Pay:

$75,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person