Monitor job file status
Communicate with insurance adjusters on estimates
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimates
Daily customer communication
Perform job file backup
Maintain internal and external communications
Prepare job file reports
Create material take off sheets
Perform job close-out
Assist other departments, as needed Position Requirements
2+ year(s) of administrative or office-related experience
Experience with writing estimates, job file processes, and quality assurance a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Parental leave Vision insurance

Work Location:

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