Cool Pool, Inc. is a leading provider of premium swimming pool solutions, specializing in the design, construction, renovation, and customization of residential and commercial swimming pools. We are looking for an experienced and highly organized Construction Project Coordinator & Customer Relations Manager to join our construction team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, communicating with customers, coordinating construction activities, and keeping projects moving from proposal through completion. The ideal candidate is detail-oriented, proactive, comfortable working with project documentation, and able to communicate effectively with customers, subcontractors, vendors, and internal teams. What You'll Do As a key member of our Construction Department, you will help coordinate the administrative and customer-facing aspects of pool construction and renovation projects. Project Coordination & Construction Support Coordinate administrative activities for new construction and renovation projects from proposal through completion. Submitt and monitor the status of permits and follow up to help keep approvals moving. Coordinate utility mark-outs before construction begins. Review daily construction schedules and identify upcoming project milestones and stage payments. Coordinate project inspections and follow up to ensure required inspections are completed. Coordinate materials, equipment, and site services such as portable restrooms and water deliveries when needed. Work closely with Project Managers, Construction, Purchasing, Service, and other departments to keep projects on schedule. Coordinate plaster crew schedules and ensure required materials are available and delivered on time. Schedule customer indoctrination appointments and prepare all required documentation in advance. Follow up with customers to ensure final inspections and project closeout requirements are completed. Estimating & Project Financial Coordination Prepare proposals for new pool construction and renovation projects. Perform accurate job costing and assist with project pricing. Identify and process change orders, communicate changes to customers, and ensure appropriate documentation and approvals are completed. Review construction work orders and resolve items that are incomplete, outstanding, or not properly associated with a contract. Review credit balance and project reports to help ensure completed work is properly closed out and invoiced. Prepare customer account summaries and communicate upcoming stage payments. Track outstanding customer payments and coordinate collection efforts when necessary. Customer Relations & Communication Handle incoming inquiries from prospective customers regarding new construction and renovation projects. Schedule appointments, prepare and send proposals, and follow up with prospective customers. Respond to current customers' questions and provide timely updates throughout the construction process. Maintain professional and positive relationships with customers throughout their project. Coordinate with landscape designers and other project partners regarding customer payments, change orders, and project-related matters. Ensure customers complete and sign proposals, contracts, and required capital improvement documentation. Enter approved and signed proposals into company systems and distribute documentation to Purchasing and Construction. What We're Looking For Associate degree required; bachelor's degree preferred. Minimum 2 years of construction project management or construction coordination experience preferred. Experience with construction estimating, job costing, proposals, or project administration is strongly preferred. Strong customer service and communication skills. Excellent organizational and follow-up skills with the ability to manage multiple projects and deadlines. Strong attention to detail and accuracy when working with contracts, pricing, payments, and project documentation. Comfortable communicating with customers, construction teams, vendors, and internal departments. Strong computer skills and the ability to learn and work with company software and databases. Ability to work independently while also collaborating effectively with a team. Construction, remodeling, pool construction, or related industry experience is a strong plus. What We Offer We offer a comprehensive benefits package designed to support you both at work and outside of work: Medical insurance Dental insurance Vision insurance HSA 401(k) with company matching Paid Time Off, including vacation, personal, and sick time Paid holidays Opportunity to grow within a growing construction organization Why Join Cool Pool, Inc.? At Cool Pool, Inc., you will play an important role in projects that transform customers' backyards and properties. This position offers a unique combination of construction coordination, estimating, project administration, and customer relations , making it a great fit for someone who wants more than a traditional office role. If you are organized, proactive, construction-minded, and enjoy seeing a project move from the initial proposal all the way through completion, we want to hear from you.

Pay:

$28.00 - $35.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Retirement plan Vision insurance Application Question(s): What hourly compensation are you seeking for this role?

Experience:

Construction Project Coordination:

3 years (Required) Ability to

Commute:

Nanuet, NY 10954 (Required)

Work Location:

In person