RM Interiors is a growing national flooring partner serving some of the country's leading property management, multifamily, construction, and real estate organizations. But what sets us apart isn't simply what we sell or install but how we work. We believe great businesses are built by people who take ownership, build strong relationships, challenge the status quo and want to keep getting better. Our culture is centered around FITT to GROW (Forward-thinking, Integrity, Teachable, Teamwork, Growth, Relentless, Ownership and Workability). We're looking for leaders who don't simply maintain a market. They want to grow one. Leaders who can build a team, earn the trust of customers, understand the numbers, solve problems and turn opportunity into results. If you're looking for a highly structured corporate environment where every decision is made for you, RMI probably is not the right fit. If you're looking for a leadership role where you can bring ideas to the table, make things happen, and have a direct impact on the success of your team and market, this could be the opportunity you've been looking for. This position includes an additional performance-based annual bonus of up to 25% of base salary. Core Function Drive market growth through sales leadership and operational accountability. Primary Responsibilities Revenue Growth & Retention Own market revenue performance, including growth and retention Drive conversion of pipeline into closed revenue in partnership with Inside Sales and Sales Representatives Lead strategic account expansion within existing customers Maintain direct relationships with key customers Identify and act on opportunities to increase market share Customer Ownership Serve as the senior relationship owner for key accounts Ensure customer expectations are clearly defined and aligned before execution Lead resolution of escalated customer issues impacting retention Support customer satisfaction and long-term account growth P&L Ownership Own market P&L performance with focus on profitable growth Ensure pricing, scope, and execution align with margin targets Monitor performance trends and take action to protect profitability Balance revenue growth with operational efficiency Sales Leadership Lead sales activity within the market Coach Account Managers and Sales Representatives on account growth, scope discipline, and deal strategy Reinforce consistency in pipeline activity, conversion, and customer development Ensure strong handoff quality between Sales and Operations Operational Accountability Hold the Ops Manager accountable for on-time delivery, quality, and cost control Ensure operations delivers what was sold Partner with Operations on feasibility and performance issues without owning day-to-day execution Intervene when performance, customer outcomes, or profitability are at risk Market Leadership Build and lead a high-performing market team Set expectations for accountability, communication, and performance Ensure alignment across Sales, Operations, and Workflow functions Promote a culture of ownership, responsiveness, and execution discipline Decision-Making Authority General Managers are empowered to make market-level decisions necessary to drive growth, protect profitability, and support customer retention, including: Deal strategy, pricing alignment, and customer growth decisions Resolution of escalated customer issues Local staffing and performance management decisions Market-level financial tradeoffs impacting growth and profitability Performance expectations and accountability across direct reports Performance Expectations & Market Metrics Success in this role is measured by market performance, including: Revenue growth Revenue retention Gross margin performance Pipeline conversion Customer satisfaction and retention Forecast accuracy Team performance and accountability Operational outcomes through Ops Manager leadership Supervisory Responsibilities Direct supervision of Account Managers, Sales Representatives (if applicable), and the Ops Manager Indirect leadership of the broader market team through functional accountability Required Skills & Abilities Strong sales leadership and customer relationship management skills Education & Experience Bachelor's degree in Business, Operations Management, Construction Management, or related field preferred 5+ years of leadership experience in service, construction, field operations, sales, or market leadership environments preferred Experience leading customer-facing teams and driving revenue performance Experience managing market-level financial performance, including margin and cost control Demonstrated ability to align sales activity with operational execution Physical Requirements This role operates in both office and operational environments. The position may require periodic presence in warehouses, job sites, and customer locations.

Physical expectations may include:

Prolonged sitting while working on a computer Occasional standing and walking in warehouse or job site environments Ability to inspect materials, warehouse operations, and job site conditions Occasional lifting or moving of materials up to approximately 25 pounds Repetitive motion Ability to drive revenue growth while maintaining operational discipline Strong financial acumen, including P&L and margin management Ability to lead cross-functional teams and hold others accountable Strong problem-solving and decision-making capabilities Excellent communication, coaching, and leadership skills Ability to manage competing priorities in a fast-paced environment

Pay:

$85,000.00 - $110,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

Bachelor's (Preferred)

Experience:

leadership experience in construction: 5 years (Preferred) managing market-level financial performance: 3 years (Preferred)

License/Certification:

Driver's license (Required)

Work Location:

In person