Field Training Officer -

Full Time Reports To:

Fielding Training Manager Primary Location:

Mount Pleasant, WI Wage:

$32.00/

HR Schedule:

Mon - Fri (some nights, weekends, & overtime)

About Our Team:

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. a group of professionals that are committed to excellence and innovation. We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

About The Role:

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the Field Training Manager (FTM), and will work closely with other sites, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employees, site, and campus needs. Apply Today & Join Our Team!!

Perks & Benefits:

Medical, Dental, Vision & 401K Options. Life, AD&D, & Disability Insurance. Virtual Medical Appointments With Telemedicine . Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly . Employee Assistance Program. DailyPay Access Program!! Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

Support and serve as the primary point of contact for onboarding and sustainment training. Train and certify new security personnel, asking for assistance from Administrative Officers (AOs) with on-the-job (OTJ) tasks related to new security personnel as needed. Perform ongoing training and evaluation for security personnel to maintain a high security standard for all officers. Track various training (production, sustainment, new site starts, and other performance and role related training gaps as identified by the site leadership team) completion for all security personnel. Prioritize safety awareness among the campus team and champion safety initiatives developed at the global and regional program level. Coordinate with local leadership and the training team to develop site plans and roll out trainings. Recommend onboarding and training schedules in accordance with training needs for security staff to the Field Training Manager, Branch, site and campus security managers. Conduct recurring training audits and prepare and submit critical and confidential information to campus site leadership. Maintain required training and safety documentation, ensuring accuracy in accordance with established policies and procedures and provide feedback on competence, compliance, and morale to campus site leadership. Identify security shortfalls and offer suggestions for improving the security program and evaluate and escalate potential safety issues within the facility to the site security leadership.

Basic Requirements:

18 years of age or older. High School Diploma or GED required. Above average computer / technology skills needed. Excellent customer service and team leadership skills needed. Must be able to work independently. Must be able to remain calm and professional during stressful situations. Must have great attention to detail. All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Comprehensive training or compliance experience preferred. Previous security, military, or law enforcement preferred. Associates degree and 2 or more years of experience in the security industry and/or business management, 2 years of training experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in data centers and training development preferred. Strong proficiency in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel is required. Reliable communication and transportation needed. Must possess the legal right to work in the job location. Valid drivers license needed. A valid passport or the ability to obtain a passport immediately is essential. Travel (international or domestic, as required) up to 50% of the time, occasionally with limited notice may be required in the role, as well as working evening or weekend hours when required, such as during an emergency or high-priority event. See a different world.