Permit Technician

NOVA Engineering & Environmental is seeking a highly organized and detail-oriented Permit Technician in the Westlake, FL area. This role serves as a critical point of contact for the public, city staff, inspectors, plans examiners, and the Building Official. The ideal candidate will demonstrate exceptional customer service skills, strong organizational abilities, and the capacity to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

Permit Processing:

Review and process permit applications, collect and record payments/fees, and conduct permit audits to ensure compliance.

Documentation & Records Management:

Maintain accurate and organized files, including permits, inspection reports, blueprints, and reference materials.

Customer Service:

Provide professional assistance to contractors, homeowners, and the public regarding permitting requirements and building department services.

Inspection Coordination:

Schedule inspections for building code compliance and assist inspectors with administrative support.

Contractor Registration:

Maintain and update contractor registration records.

Data Management:

Perform data entry tasks, manage fee details, and maintain Excel spreadsheets (e.g., tax logs).

Communication:

Answer phones, respond to inquiries, and ensure timely resolution of customer needs.

Additional Duties:

Support the Building Official and department staff with related tasks as assigned. Minimum Qualifications High School diploma or equivalent; Associate's or Bachelor's degree preferred. Previous experience in permitting with a municipality or building department highly preferred. Strong understanding of construction permitting processes and building codes. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Valid State Driver's License.

Preferred Qualifications:

International Code Council (ICC) Permit Technician Certification (not required but strongly preferred). Experience with permitting software systems and electronic document management. Familiarity with Florida Building Code and related regulations.

Core Competencies:

Exceptional customer service and interpersonal skills. Strong attention to detail and organizational abilities. Ability to multi-task and prioritize in a deadline-driven environment. Effective written and verbal communication skills. NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.

About Nova:

Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA has added additional service lines such as Facilities and Building Envelope, Forensics, Municipal and more. We are dedicated to providing a wide variety of projects and services with an emphasis on collaboration and safety. We offer a stimulating and inspiring work environment where our employees are recognized for their efforts and achievements and are mentored for professional growth. Currently, NOVA employs 650+ personnel in 20 offices serving clients throughout the southeastern United States and beyond. Our firm has professional and administrative support staff that includes registered professional engineers, registered professional geologists, environmental scientists, registered roof observers, LEED accredited professionals, soil/foundation engineers, laboratory specialists, materials technicians, ICC-certified inspectors, NICET-certified technicians, and AWS-certified welding inspectors. NOVA's facilities include AASHTO-accredited laboratories in soils, concrete, aggregate and hot-mix asphalt testing/inspection. We also have CCRL-inspected laboratories for concrete sampling, curing, and testing. NOVA will continue to expand its reach and reputation as a leader in the testing, inspection, and consulting fields with a strong legacy of quality and integrity by promoting our best internal resources and recruiting a diverse culture of valued and exceptional talent.