Area Field Manager Commercial Cleaning Service, Inc. Allston, MA Job Details Full-time $25 an hour 18 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Professional development assistance Flexible schedule Life insurance Referral program Qualifications Computer operation Customer communication Teamwork Driver's License Attention to detail Mobile devices Full Job Description We are seeking a detail-oriented, personable field representative to serve as the quality control point-person across our commercial cleaning portfolio. In this role, you'll drive a company vehicle to each of our accounts on a monthly rotation, inspect the quality of our cleaning work, spot opportunities to grow the account, and make sure crews and supervisors are set up to fix any issues you find. This is a highly independent, on-the-go role; you'll spend most of your day out in the field rather than at a desk, visiting a mix of residential complexes, offices, and other commercial accounts across our service area.

Key Responsibilities:

Drive a company-provided vehicle to visit each of our accounts on a monthly basis Conduct detailed quality control inspections of cleaning work against each account's contracted scope of services Document inspection findings and identify any gaps, recurring issues, or areas needing attention Share inspection reports and results directly with customers, maintaining a professional, trust-building relationship at each site Identify opportunities to upsell additional services based on what you observe on-site and customer needs Follow up with Supervisors on any issues identified during inspections, and confirm that crews are being trained/coached to correct them Track inspection history and account status to flag trends or accounts that need extra attention

Qualifications:

Valid driver's license and clean driving record Comfortable spending most of the workday driving and visiting multiple sites Strong attention to detail: you notice what others miss Confident, professional communication style for customer-facing conversations Experience in commercial cleaning, janitorial services, facilities, or a related quality control/inspection role preferred Ability to give direct, constructive feedback to Supervisors and follow through on corrective action Organized and self-directed; comfortable managing your own daily route and schedule Basic computer/smartphone proficiency for logging inspections and reports

What We Offer:

Competitive salary and potential for commissions Opportunities for professional growth and development A collaborative and dynamic work environment The chance to make a meaningful impact in a growing company

Pay:

$25.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance

Work Location:

In person