FLOORING INSTALLATION COORDINATOR

Confidential Employer | Phoenix Area Keep projects moving. Support great crews. Help deliver an exceptional customer experience. A successful flooring installation takes the right materials, a prepared crew, a clear schedule, and someone who makes sure the details come together. We're a growing flooring and home improvement company serving the Phoenix area, and we're looking for an Installation Coordinator who brings organization, initiative, and ownership to every project. You keep people informed. You catch missing details. You follow through. When plans change, you stay composed and help find a solution. Hands-on experience with RFMS flooring business management software is strongly preferred and would be a significant advantage in this role. If you enjoy bringing order to a busy operation and take pride in doing the job right, we want to meet you.

ABOUT THE COMPANY

We help homeowners improve their spaces through professional flooring sales and installation. Our work includes vinyl plank, hardwood, tile, carpet, floor preparation, and related finishing services.

Our standard is straightforward:

quality work, clear communication, and dependable follow-through. As we grow, we're strengthening the people, systems, and processes behind that experience. This position plays an important part in making that happen.

YOUR MISSION

Keep installations organized, crews supported, and homeowners informed from scheduling through project completion. You'll coordinate between sales, operations, installation teams, and customers so everyone understands the plan and what needs to happen next. Success in this role means accurate schedules, prepared crews, clear handoffs, and timely resolution of open items.

WHAT YOU'LL

OWNInstallation Scheduling and Readiness Schedule flooring installations across multiple projects and crews. Confirm project details, material availability, and job readiness before installation. Align crew availability with project requirements and timelines. Adjust schedules when conditions change and notify everyone affected. Keep scheduling records and job notes accurate and current. Customer Communication Keep homeowners informed about installation dates, preparation requirements, and next steps. Communicate scheduling changes promptly and professionally. Answer questions and coordinate with the appropriate team members when additional help is needed. Handle concerns with patience, respect, and a focus on resolution. Follow up on commitments so customers understand what happens next. Project Coordination Review project information and flag missing details before they affect installation. Coordinate handoffs between sales and installation teams. Help ensure crews have the information they need to arrive prepared. Track progress, delays, and unresolved questions. Maintain organized records that give the team a reliable view of each project. Crew and Operations Support Provide installation teams with clear schedules and timely updates. Help resolve scheduling conflicts and logistical challenges. Track open items and follow through until they are addressed. Keep leadership informed about issues that need attention. Identify recurring problems and recommend practical improvements. Systems and Process Improvement Use company software consistently to maintain accurate job information and operational records. Help establish efficient workflows for scheduling, project tracking, and team communication. Support the adoption of updated systems and procedures. Contribute practical ideas that reduce missed details, duplicate work, and communication gaps.

WHAT YOU BRING

You take ownership of the details because you understand how much they matter. A missed update can affect a homeowner's plans, a crew's schedule, and the next job. You're someone who pays attention, communicates early, and follows through. We're looking for: Strong organization: You can manage several active projects without losing track of priorities.

Clear communication:

You keep customers, installers, and coworkers informed.

Sound judgment:

You know when to solve a problem independently and when to involve leadership.

Composure under pressure:

You can adjust priorities while staying professional and accurate.

A sense of urgency:

You respond promptly and keep work moving.

Accountability:

You own your commitments and address mistakes constructively.

Teamwork:

You treat people respectfully and help others succeed.

Comfort with technology:

You learn systems and maintain accurate records. RFMS Experience Strongly Preferred We place a high value on practical, hands-on experience using RFMS in a flooring business. We're especially interested in candidates who have used RFMS as part of their day-to-day work supporting job records, order processing, material coordination, installation scheduling, or project tracking. Experience helping implement RFMS, improve related workflows, or train team members is an additional advantage. We're looking for someone who can apply that knowledge to help our team work more efficiently and consistently. Please highlight the RFMS functions or modules you've used, how you used them, and any implementation or training experience when applying. Additional Preferred Experience Flooring installation scheduling or operations. Coordinating multiple crews or simultaneous projects. Construction, remodeling, or home-services coordination. Customer service involving scheduling and problem resolution. Knowledge of flooring products, installation processes, and job preparation. Experience with CRM platforms, scheduling software, or project management tools. Flooring operations experience and RFMS proficiency are strong advantages. We also value demonstrated organization, clear communication, and dependable follow-through.

WHY JOIN US?

Your work will have a direct, visible impact. When you coordinate a project well, the crew arrives prepared, the homeowner knows what to expect, and the team can do its best work. You'll have opportunities to contribute ideas, improve processes, and help build a more effective operation. As the company grows, strong performance and business needs may create opportunities for greater responsibility in operations, production, project management, or team leadership.

HOW WE WORK

We communicate early, take responsibility, and treat people with respect. We value initiative and practical solutions. We expect people to follow through, and we believe clear expectations and team support help them succeed. Work with purpose. Pay attention to the details. Keep your word. That's the standard we bring to our customers and to each other.

HOW TO APPLY

Please submit your résumé through Indeed along with a brief introduction covering: Your relevant installation, scheduling, flooring, or operations experience. Your RFMS experience, including functions or modules used and any implementation, workflow improvement, or training responsibilities. The types of projects or crews you've coordinated. An example of how you resolved a scheduling challenge or customer concern. Why this role fits your strengths. This is a confidential search. Company information will be shared with candidates selected to move forward in the interview process. Bring your organization, initiative, and pride in a job well done. We look forward to learning what you can contribute.

Pay:

$25.59 - $30.82 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person