Job Type:

Full-Time Location:

Raleigh /

Triangle Area Work Location:

In Person / Field Based Key Responsibilities Supervise flooring installation crews on active residential job sites Serve as a trusted field resource for crews when project questions or technical issues arise Review project scope, measurements, layouts, materials, and work orders before installation begins Confirm jobsite readiness, including materials, tools, access, floor prep needs, and site conditions Coordinate daily schedules, installer assignments, and project timelines Conduct regular site visits to monitor progress, workmanship, professionalism, and cleanliness Maintain quality control standards across hardwood, LVP, carpet, tile, stairs, transitions, and related flooring systems Identify and address field issues quickly to prevent delays, callbacks, or rework Communicate clearly and professionally with homeowners regarding progress, scheduling, expectations, and next steps Coordinate with office staff, operations, sales, vendors, and installation crews to keep projects moving smoothly Ensure job sites remain clean, safe, protected, and organized according to company standards Track daily updates, jobsite photos, notes, and project milestones using company software Support final walkthroughs, punch list completion, and proper project closeout Required Qualifications Flooring industry experience required or strongly preferred Working knowledge of flooring installation methods, materials, jobsite conditions, and common field issues Experience with hardwood, LVP, carpet, tile, stairs, transitions, subfloor prep, or residential flooring systems Proven experience supervising crews, subcontractors, or field teams Ability to read work orders, measurements, layouts, and installation scope details Strong problem-solving skills and ability to make sound decisions in the field Excellent communication and customer service skills Strong organizational skills with the ability to manage multiple active projects Ability to stay calm, professional, and solution-oriented under pressure Spanish speaking strongly preferred Valid driver's license and reliable transportation What We Are Looking For We are looking for someone who understands that great project management happens before problems become expensive. The right person for this role can walk a job site and notice the details, floor prep, transitions, materials, installation conditions, crew readiness, protection, cleanliness, and quality of work. They know how to keep a project moving without creating chaos, and they understand how to communicate with both crews and homeowners in a way that builds trust. This person should be comfortable leading from the field, supporting crews, holding standards, and making sure each project reflects the quality Right Step Flooring is known for.

What We Offer Competitive salary:

$65,000 - $77,000 per year Full-time position with a consistent residential project pipeline Growth opportunity with a respected and growing local flooring company Strong team environment and leadership support Opportunity to help build a premium flooring brand in the Triangle market A company that values craftsmanship, communication, accountability, and homeowner experience Join us as a Flooring Field Superintendent if you take pride in leadership, craftsmanship, communication, and delivering projects the right way from start to finish.

Pay:

$65,000.00 - $77,000.00 per year Application Question(s): Responda en español: Un instalador le llama desde una obra y le dice que hay un problema con el material o la preparación del piso. ¿Cómo manejaría la situación con el instalador y con el cliente? This is not a training position. Please describe your hands-on experience managing or supervising flooring projects. Include the types of flooring you have worked with, such as hardwood, LVP, carpet, tile, stairs, refinishing, or subfloor prep. A crew calls you from a job site and says the subfloor is not flat enough for the flooring installation to continue. What steps would you take before allowing the project to move forward? Tell us about a time you had to identify and resolve a flooring-related issue in the field. What was the issue, how did you handle it with the client + crew, and what was the final outcome?

Location:

Raleigh, NC 27617 (Required)

Work Location:

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