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Aladdin Cleaning & Restoration

On Location Team Leader

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Job Description

Lead the work for our on-location teams. Grow toward Locations Manager. Aladdin Cleaning & Restoration | San Antonio, Texas Since 1956, Aladdin Cleaning & Restoration has served customers across San Antonio and the surrounding communities. Our locally owned company brings experienced people and specialized care to both residential and commercial properties. Our work spans carpet and upholstery, rugs, air ducts, tile, stone, wood floors, and emergency restoration. Learn about Aladdin. Our reputation is built on what customers experience when our team arrives: knowledgeable technicians, respect for their property, clear communication, and work done well. Those qualities come through in our Google customer reviews. They are also central to, which identifies trust, technical expertise, customer satisfaction, and breadth of service as the company's strengths. We're hiring a Locations Team Leader to help our crews deliver on that reputation every day. This is a hands-on leadership position reporting to the Operations Manager, with the opportunity to advance to Locations Manager as you demonstrate the ability to lead people, strengthen operations, and grow customer relationships. What you'll do Lead and coach field crews across residential and commercial jobs, holding them accountable for service quality, safety, professionalism, and Aladdin's cleanliness and organization standards. Visit active job sites to support technicians, check the quality of the work, and help ensure a consistent customer experience. Keep trucks, equipment, chemicals, PPE, and supplies ready for work; coordinate maintenance and submit purchase requests as needed. Dispatch crews for emergency services, including water damage calls. Work alongside crews when needed to keep jobs moving and reduce downtime. Perform estimates, build relationships with customers, and actively help bring in new business. Keep the Operations Manager informed about crew performance, customer concerns, job progress, and equipment needs. What you bring 3-5 years of home services experience, including hands-on experience in at least one of these areas: carpet, air ducts, tile, stone, wood, upholstery, or water remediation. Experience leading multiple people as a team lead, head technician, or supervisor. The confidence to set standards, the judgment to solve problems on site, and the willingness to coach others. Professional communication and genuine respect for customers' homes and businesses. Availability Monday through Friday, 8 a.m.-5 p.m., and for requested weekend jobs or water damage emergencies when needed. If you take pride in your craft, know how to bring out the best in a crew, and want to build a management career with a company that has earned its reputation over generations, we'd like to meet you.
Job Types:
Full-time, Commission Work Location:
In person