Roadside Technician Troy Auto & Truck Center Troy, MI Job Details Part-time | Full-time $16 - $20 an hour 12 hours ago Benefits Paid training Paid time off On-the-job training Employee discount Flexible schedule Qualifications Outdoor work experience In-person customer service Company vehicle operation Driver's License Locksmithing Stocking Manual handling Full Job Description Light Service Technician Job DescriptionPosition Summary The Light Service Technician provides professional roadside assistance while delivering outstanding customer service to AAA members and other customers. Technicians are responsible for safely completing roadside services, maintaining company equipment, and representing Troy Auto Transport with professionalism. Primary Responsibilities Perform tire changes safely and efficiently. Test, sell, and install batteries. Perform jump starts and basic battery diagnostics. Unlock vehicles using approved lockout procedures. Deliver emergency fuel when required. Communicate with dispatch and provide accurate call updates. Complete all service documentation before closing calls. Maintain a clean, organized, and fully stocked service vehicle. Conduct daily truck and equipment inspections. Follow all company safety policies and AAA service standards. Maintain a professional appearance and provide exceptional customer service. Support Troy Auto Transport's goals by helping lower ATA, increasing completed call volume, and maintaining high customer survey scores.

Follow the company philosophy:

Run the call, communicate effectively, and work as one team. Qualifications Valid driver's license with an acceptable driving record. Basic automotive knowledge. Strong customer service and communication skills. Ability to lift up to 75 pounds and work outdoors in all weather conditions. Ability to work independently while following company procedures.

Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule On-the-job training Paid time off Paid training

Work Location:

In person