Service Level I Technician at Nabors Pools LLC Service Level I Technician at Nabors Pools LLC in Katy, Texas Posted in 14 days ago.

Type:

full-time

Service Level I TechnicianDepartment:

Service & RepairsReports To:

Lead TechnicianPosition SummaryThe Service Level I Pool Technician is responsible for performing weekly residential and light commercial pool service along an assigned route testing and balancing water chemistry, cleaning and maintaining equipment, and completing digital service documentation to company standard. This is an entry-level field role with a structured, checklist-based training path; technicians are expected to demonstrate each core competency below before advancing to Service Level II.Key ResponsibilitiesWater Chemistry & TestingTest and balance water chemistry each visit (chlorine, pH, alkalinity, calcium, CYA)Apply the Langelier Saturation Index (LSI) and dose chemicals to bring water into balanceRecognize and correct corrosive or scaling conditionsAdjust chemistry approach seasonally (summer vs. winter targets)Equipment Operation & MaintenancePrime pumps and confirm full flow (not just water present) before leaving a siteOperate and adjust valves, actuators, and automation/timersRead the sight glass and backwash filters at the correct pump speedAdd the correct amount and placement of filter media (DE) after backwashingCheck filter pressure against baseline and flag issuesCleaning & Route ServiceBrush pool walls, steps, and corners each visitNet surface and bottom debris; empty skimmer and pump basketsVacuum manually and with Hammerhead/RipTide equipmentFollow gate/lockout protocol at every propertyComplete inclement-weather service per company storm protocol (chemical and equipment check only, no pole work)Algae PreventionMaintain proper filtration, circulation, and sanitation to prevent algae growthTruck, Equipment & SafetyFollow chemical safety protocol never mix chemicals; store and handle acid and chlorine separatelyUse required PPE (gloves, eye protection) when handling chemicalsKeep the truck clean, secure, and report maintenance needs promptlyDrive safely and follow GPS monitoring expectations (no harsh braking, hard acceleration, or speeding)Follow lightning/thunder and inclement-weather protocolReport incidents within 24 hours; call 911 then management for emergenciesDocumentation & AdministrationComplete a service report with readings and a photo at every stopLog parts used as Installed Items with photos for billing and inventoryCreate Tech Concerns / work orders with photos when issues are foundManage the assigned route in Skimmer; use Microsoft Teams and Gusto as directedQualificationsPrevious pool service experience preferred but not required.

Willingness to learn pool service, water chemistry, and equipment maintenance.

Valid driver's license and acceptable driving record.

Strong attention to detail.

Reliable and punctual.

Professional customer-service skills.

Ability to work independently.

Comfortable using a smartphone, GPS, and mobile service software.

Ability to work outdoors in varying weather conditions.

Performance ExpectationsComplete assigned routes consistently.

Maintain high-quality cleaning and water chemistry.

Accurately document services.

Identify and report problems.

Provide professional customer service.

Safely handle chemicals and equipment.

Maintain company vehicles, tools, and supplies.

Demonstrate reliability and willingness to learn.

Physical RequirementsStand, walk, bend, kneel, and work around pools and equipment.

Lift and carry service equipment and chemical containers.

Work outdoors for extended periods.

Safely handle pool chemicals.

Enter and exit service vehicles frequently.

Career PathSuccessful Pool Technicians may advance to Service Technician II, Lead Technician, and, with demonstrated leadership and technical ability, Technician Trainer.

Compensation & BenefitsCommission Based at $600 - $900/WeeklyBenefits may include:

Paid time offPaid holidaysHealth, dental, and/or vision insuranceLegal InsurancePerformance bonusesTraining and professional developmentCareer advancement opportunities recblid a2e6cay8z68w97zl38ifg09l1o52iw