Residential Plumbing Sales/Service Technician

Looking for a plumber who gets that this work is about more than pipes? Wilson's hiring. Let's be honest—you've probably seen job ads that promise the world and deliver pizza parties. This isn't that. This is for the plumber who knows their craft matters, who can talk to a homeowner like a human being, and who wants to work for a company that actually has their back. As a In-Home Plumbing Sales Technician at Wilson, you're not just fixing problems—you're restoring peace of mind. You're the expert homeowners trust when their world gets disrupted, and you're part of a team that's been earning that trust since 1958.

What You'll Do:

Handle in-home service calls and installations where your expertise actually matters Diagnose complex plumbing issues and present honest, education-based solutions to customers Build genuine relationships with homeowners—no high-pressure sales tactics, just real conversations about real solutions Work with club members and help new customers understand how our maintenance plans protect their homes Mentor apprentices because great plumbers don't just know their stuff—they share it Keep your truck organized and your work area clean (it's a rolling billboard for the kind of work we do) Partner with our dispatch and customer service teams to make sure every call runs smooth

What You'll Get:

Benefits that work for your life: Health, dental, and vision insurance (we cover 70% of premiums for you and your family) 401(k) with 3% company match Two weeks PTO after 90 days plus 7 paid holidays $1,500 annual education/training budget—because the best plumbers never stop learning A team that has your back: When customers have complaints, we investigate fairly. When you do good work (which we expect), we protect and support you.

What We're Looking For:

2+ years of plumbing experience with a solid understanding of residential systems Someone who can explain a slab leak to a homeowner without making them feel stupid Technical skills matter, but so does character—patience, honesty, and pride in the work Clean driving record and ability to pass a background check and drug test High school diploma or GED preferred Why Wilson? We're not the biggest name in Northeast Ohio, but we might be the most respected. Our customers stick with us because our people show up right—on time, prepared, and genuinely focused on solving their problems, not just selling them stuff. You won't be micromanaged here, but you won't be left hanging either. You'll get the training, tools, and support to do your best work, plus a clear path forward if you want to grow your career. This is skilled trade work that matters. If you take pride in getting it right the first time, enjoy the challenge of complex repairs, and want to work somewhere that sees you as more than just a truck number—this might be exactly what you're looking for. Ready to join a team that believes great plumbing takes both skill and heart? Apply today. Wilson is an equal opportunity employer. We've been family-owned since 1958, and we treat our team like family too.

Job Type:

Full-time Pay:

$62,000.00 - $156,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance

Work Location:

In person