Full-Time | Year-Round Work | Take-Home Company Truck This Is Not an Entry-Level Plumbing Position Kay Plumbing, Heating & Cooling is hiring an experienced Plumbing Service & Sales Technician who can independently diagnose plumbing problems, explain findings to homeowners, present repair and replacement options, and confidently ask for the customer's business. The right candidate is more than a skilled installer. You must be comfortable working directly with customers, identifying additional plumbing needs, building value, offering appropriate solutions, and closing approved work. We are a growing, family-owned plumbing and HVAC company serving homeowners and businesses throughout the Midlands of South Carolina. Compensation and Earning Opportunity $20-$35 per hour, depending on verified experience and demonstrated ability Performance-based commission opportunities Weekly and monthly performance-based bonuses Additional bonus incentive programs Consistent, year-round service calls Opportunities to increase earnings based on productivity, sales performance, workmanship, and customer satisfaction What You Will Do As a Plumbing Service & Sales Technician, you will run residential and light-commercial service calls from diagnosis through customer approval and completion.

Your responsibilities will include:

Independently diagnosing plumbing, drain, sewer, water, and gas-system problems Performing plumbing repairs and smaller installations when approved Conducting thorough plumbing-system inspections Identifying immediate problems, safety concerns, aging equipment, and future plumbing needs Explaining findings to customers in clear, understandable language Building and presenting multiple repair or replacement options Providing upfront pricing and obtaining customer approval before beginning work Recommending long-term solutions instead of providing temporary fixes Generating qualified replacement leads for larger plumbing projects Following up on open or unsold estimates when assigned Completing accurate job notes, estimates, photos, invoices, and customer approvals Collecting payment and properly closing out each service call Protecting customers' homes and leaving work areas clean Maintaining a clean, organized, and properly stocked company vehicle Following plumbing codes, safety standards, and company procedures Participating in the company's rotating on-call schedule Services You Should Be Comfortable Diagnosing and Selling Qualified candidates should have experience with several of the following: Water-heater repair and replacement Tank and tankless water-heater installation Water, sewer, and drain-line repairs Whole-home water and sewer repiping Fixture, faucet, toilet, and disposal replacement Sewer and well pumps Water-filtration and water-treatment systems (optional - training provided) Pressure-reducing valves and emergency shutoff replacements Gas-line repairs and installations Backflow repairs and replacements (optional - training provided) Drain cleaning and sewer-camera inspections Plumbing-system inspections and preventive maintenance Minimum Qualifications Please apply only if you meet the following requirements: At least three years of verifiable plumbing service experience Experience running residential service calls independently Ability to diagnose plumbing problems without constant supervision Experience preparing estimates and presenting options directly to homeowners Confidence discussing pricing and asking customers to approve recommended work Working knowledge of plumbing codes and proper installation practices Ability to complete common service repairs correctly and efficiently Strong verbal communication and customer-service skills Ability to use a smartphone or tablet for estimates, photos, notes, and invoices Valid driver's license and an insurable driving record Dependable attendance and willingness to participate in an on-call rotation Ability to safely lift equipment and work in crawl spaces, attics, and varying weather conditions Willingness to complete applicable background, driving-record, and drug-screening requirements Who Will Be Successful in This Position? You may be a strong fit if you: Know how to turn a customer's complaint into a complete and accurate diagnosis Look beyond the immediate repair and inspect the overall plumbing system Can explain the difference between repairing and replacing equipment Are comfortable presenting good, better, and best options Understand that selling means helping customers make informed decisions Can close service work without pressuring or misleading customers Take ownership of your workmanship and return to address callbacks when necessary Keep accurate job notes and take clear before-and-after photos Protect company property, tools, materials, and vehicles Follow through on commitments and arrive prepared for work Want your performance and results to affect your earning potential This Position May Not Be a

Fit If You:

Are looking for an apprenticeship or entry-level plumbing position Have experience only in new construction and have not run service calls Need a supervisor to diagnose problems or prepare every estimate Are uncomfortable presenting pricing or asking customers for approval Are unwilling to participate in on-call service What Kay Plumbing Provides Hourly pay+commission+bonuses Take-home company service truck for eligible technicians Company fuel card Stocked service vehicle Professional equipment Consistent service-call opportunities Organized dispatch and scheduling support Warehouse and office support Digital customer and job-management system Lease-to-own tool program Ongoing technical and sales training Opportunities for advancement Recognition and incentives for strong performance Benefits Eligible employees may receive: Health insurance Dental insurance Vision insurance Employer-paid emergency medical plan after the applicable waiting period Retirement plan with a 3% company match for eligible employees Paid holidays Paid time off Professional-development assistance Tool lease-to-own program Why Experienced Service Technicians Choose Kay At Kay Plumbing, skilled technicians are treated as professionals. We provide the calls, equipment, administrative support, and earning opportunities you need to succeed.

We value:

Technically correct diagnoses Quality workmanship Ethical and effective sales Clear customer communication Complete documentation Personal accountability Dependable attendance Respect among field and office employees Strong performance and continued improvement Ready to put your plumbing experience and sales ability to work with a company that recognizes strong performance? Apply today through Indeed or email your resume to justyna@kayplumbing.com. Qualified candidates will be contacted to schedule an interview.

Pay:

$20.00 - $35.00 per hour

Benefits:

Company truck Dental insurance Employee discount Fuel card Health insurance Paid time off Professional development assistance Referral program Retirement plan

Work Location:

In person