Assistant Practice Manager

Are you a collaborative leader who thrives in a fast-paced healthcare environment? Do you enjoy supporting teams, improving workflows, and ensuring exceptional client service? Kennebec Behavioral Health is one of Maine's leading behavioral healthcare organizations since 1960, one of the Best Places to Work in Maine for multiple years and a proud Certified Community Behavioral Health Clinic (CCBHC). We are seeking a dedicated and organized Assistant Practice Manager to support the daily operations of our medical clinic and outpatient practice. In this key leadership role, you will work closely with the Practice Manager, Medical Director, nursing leadership, and clinical teams to ensure smooth operations and a supportive environment for both staff and clients. As the Assistant Practice Manager, you will help oversee the day-to-day operations of the Skowhegan Clinic.

Responsibilities include:

Managing office workflow and coordinating daily operations Supervising and supporting Central Registration Specialists Assisting with recruitment, onboarding, training, scheduling, and performance management of support staff Coordinating clinical scheduling to maximize efficiency and client access Collaborating with providers and clinical teams to resolve workflow issues and improve service delivery Monitoring staffing coverage, approving time off requests, and reviewing timesheets Maintaining high standards of customer service and client satisfaction Supporting special projects and operational initiatives Serving as a liaison for facility-related concerns and communications Ensuring compliance with agency policies, safety standards, and regulatory requirements Providing backup support for Medical Assistant duties when needed

Qualifications:

Associates Degree in Business Administrator or related field (or equivalent experience). At least 3 years of experience in a medical office and 2 years of supervisory experience in a healthcare or behavioral health setting. Strong leadership and organizational skills with excellent communication and interpersonal abilities. Strong problem-solving and workflow management skills If you are ready to bring your leadership, operational expertise, and passion for helping others to a dynamic healthcare organization, we want you to apply today! For more job opportunities with KBH, visit: www.kbhmaine.org

Pay:

$27.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Education:

Associate (Preferred)

Experience:

medical office: 3 years (Required) healthcare/behavioral health supervisory: 2 years (Required) Ability to

Commute:

Skowhegan, ME 04976 (Required)

Work Location:

In person