Automotive Service Advisor

Automotive Service Advisor 675 West Wasair Drive, Wasilla, AK 99654 $25

• $30 an hour
• Full-time $25
• $30 an hour
• Full-time Job Overview We are seeking two dynamic and customer-focused Automotive Service Advisors to join our team.

In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your enthusiasm and expertise will ensure a seamless experience, guiding clients through service options, scheduling appointments, and providing transparent estimates. If you thrive in a lively environment where your mechanical knowledge and sales skills can shine, this is the perfect opportunity to accelerate your career in automotive service! Responsibilities Greet customers warmly and listen attentively to understand their vehicle concerns and service needs Explain automotive diagnostics results clearly, outlining necessary repairs and maintenance options Prepare accurate auto estimates using management software, including parts, labor, and additional services Sell recommended services Coordinate with technicians to schedule service appointments efficiently and ensure timely completion of repairs Maintain detailed service records and update customer files with all interactions and recommendations Handle cash transactions accurately and process payments securely while providing excellent customer service Qualifications Proven experience as an Automotive Service Advisor, Automotive Repair Technician, or similar role within an auto service management environment Strong mechanical knowledge with familiarity in automotive diagnostics, vehicle maintenance procedures, and repair processes Experience with auto estimating software and service writing is highly desirable Knowledge of automotive systems including engines, transmissions, maintenance schedules, electrical, steering and suspension systems, and brake systems Excellent customer service skills with the ability to communicate technical information clearly and professionally Ability to upsell services effectively while maintaining integrity and customer trust Previous mechanic or service technician experience is a plus for understanding technical aspects of vehicle repair Cash handling experience and sales skills to promote additional services confidently Join our team where your automotive expertise can help our loyal customers and community! We are committed to supporting your growth in a vibrant environment that values your mechanical skills and passion for delivering outstanding service.

Pay:

$25.00

• $30.

00 per hour

Benefits:

Paid time off Professional development assistance

License/Certification:

Drivers Licence (Required)

Work Location:

In person