Automotive Service Advisor

Job Summary We are seeking a dynamic and customer-focused Automotive Service Advisor to join our fast-paced team. In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your enthusiasm, mechanical knowledge, and exceptional communication skills will ensure a seamless experience for clients while driving service sales and fostering long-term relationships. If you thrive in a lively environment and are passionate about automotive care, this opportunity is perfect for you! Fixed $25/hr plus commission on shop profit after training period. Very busy shop with great earning potential. Duties Greet customers warmly and listen attentively to understand their vehicle concerns and service needs Explain service recommendations clearly, including auto diagnostics, repairs, and maintenance procedures Prepare detailed auto estimating and service writing to ensure accurate job orders and invoicing Upsell additional services such as needed maintenance, and discovered repairs. Coordinate with technicians and mechanics to prioritize repairs and ensure timely completion of services Handle cash transactions accurately while maintaining excellent customer service throughout the process Promote automotive repair services by educating customers on vehicle maintenance best practices Experience Proven experience as an Automotive Service Advisor or in auto service management Strong background in automotive diagnostics, mechanical knowledge, and vehicle maintenance procedures. Technician experience preferred. Experience with auto estimating software and service writing processes. Familiarity with a wide range of automotive repairs. Excellent customer service skills with the ability to upsell services confidently Hands-on mechanic experience or familiarity with service technician roles enhances effectiveness in advising customers Join us to be part of a vibrant team dedicated to delivering exceptional automotive care! Your expertise will help keep vehicles running smoothly while creating positive experiences for every customer.

Pay:

$25.00 per hour

Benefits:

401(k) Dental insurance Life insurance Paid time off

Work Location:

In person