Automotive Service Advisor KIA of RIverdale

Automotive Service Advisor KIA of RIverdale Auto Services Unlimited - 4.7 Riverdale, NJ Job Details $60,000 - $100,000 a year 3 hours ago Benefits Health insurance 401(k) Vision insurance Qualifications Service writing Customer communication Writing skills Mid-level Kia Certification 3 years Driving Organizational skills Appointment scheduling Automotive diagnostics Communication skills Client interaction via phone calls Full Job Description

AUTOMOTIVE SERVICE ADVISOR

Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level. We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by: Promptly and professionally answering service calls, and setting and confirming appointments Accurately and thoroughly writing repair orders Acting as a reliable, responsive liaison between the technician and customer Patiently and thoroughly assisting our customers through the service process. Collaborating with team members for loaner availability, proper warranty processing and disclosure

WHAT WE OFFER

Medical, Dental, and Vision Insurance 401(k) Savings Plan Ongoing professional development Family-friendly and inclusive culture Career growth and internal promotions Custom and competitive wage plans Sundays off to create a schedule that allows you a job and a life

RATE OF PAY

Expected Rate of Pay:

$60-$100k for the right, driven person

OUR EXPECTIONS

KIA Certified preferred 3-5 years Service Advisor/Writer experience Proficient with NNAnet DealerTrack experience preferred XTime experience preferred A strong record of positive customer satisfaction results Good organization skills and a friendly personality Fantastic communication skills A professional personal appearance A team-oriented and self-motivated attitude The ability to work with little supervision A clean driving record