Customer Service Representative (CSR) | Riverdale, NJ | 45K60K + Benefits

Efficient Air Service is hiring a Customer Service Representative (CSR) in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit. This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success. What You'll Do Answer incoming calls and provide friendly customer support Schedule service appointments quickly and accurately Enter and update customer information in our system Communicate with technicians to ensure smooth scheduling Resolve customer concerns with empathy and professionalism

What We're Looking For Must-Have:

High school diploma or equivalent Strong communication and phone skills Proficiency with Microsoft Office (Outlook, Word, Excel) Organized, detail-oriented, and dependable Positive attitude and willingness to learn

Nice-to-Have:

Customer service or call center experience Experience in HVAC, home services, or retail sales Familiarity with ServiceTitan or similar software CompensationBenefits $45,000-$60,000 annual earning potential Health, and life insurance Paid time off and 401(k) with company match Year-round job stability Career growth opportunities with training provided About Us Since 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values- excellence, integrity, service, and trust -guide everything we do. Take the Next Step Ready to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career!