BDC Representative & Marketing Manager

We are seeking a motivated and versatile BDC Representative & Marketing Manager to join a fast-paced automotive dealership team. This hybrid role combines customer-facing BDC responsibilities with ownership of marketing initiatives to drive lead generation, engagement, and showroom traffic. If you thrive in a results-driven environment and enjoy both customer interaction and creative strategy, this is an opportunity to make a direct impact. BDC Responsibilities Handle all inbound and outbound customer communication (calls, internet leads, text, chat) Respond quickly to leads and set qualified appointments for sales and service Follow up consistently to improve show rates and customer experience Maintain accurate CRM records and ensure timely follow-up on all opportunities Deliver a professional and positive experience with every customer interaction Marketing Responsibilities Support and execute dealership marketing campaigns across digital and traditional channels Manage social media, online listings, and website content updates Assist with email campaigns and customer outreach initiatives Track marketing performance including lead sources and campaign effectiveness Help identify new opportunities to increase traffic, engagement, and conversions What We're Looking For Automotive BDC or high-volume customer service experience preferred Strong communication skills (phone, text, and email) Self-motivated, organized, and comfortable multitasking Experience with CRM systems and lead management best practices Interest or experience in marketing, social media, or digital advertising Positive attitude with a team-first mindset

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Work Location:

In person